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Our stay from 17-20 May 2015 at the Schloss Hotel in Salzburg, Austria, was probably one of the best hotels we've stayed at. We were pleasantly surprised to find this hotel so beautiful and picturesque. The front desk, housekeeping, and restaurant staff were absolutely customer oriented and very accommodating to our requests. The front desk made all of our tour reservations; they treated us like royalty!!!! The restaurant staff was superb; the food was delicious and very filling!! And, we...

Very pleased with the selection. Rooms are beautifully decorated with the feel of old Vienna.

First, the location is amazing, easy access to all central Budapest sites and dining. The facility is at the very high end of what you would expect from the Four Seasons. Most importantly, the staff also exceeded our highest expectations. Check in was easy, Helen at the front desk was incredibly helpful throughout both of our stays, took a personal interest in making sure not only the hotel but our trip was amazing. At the very top of our list of memorable hotels!

Very convenient location. Easy to walk to everything. Spacious and beautiful rooms. Excellent service and friendly staff.

My husband and I enjoyed staying at Hotel Imperial. It’s a beautiful hotel and located in a great area of Vienna. The hotel staff were outstanding - professional, courteous and very helpful. We look forward to coming back!

Great hotel, location, staff, breakfast and the room. Huge room. Very clean. Modern. Best breakfast buffet I had in a long time...

Amazing staff. Luxurious hotel. Free parking. Spacious room with a nice view of lake Fuschl (Grand Deluxe Room) if you can afford an upgrade definitely go with it. Spa facilities are a must try, they have an indoor pool, sauna, whirlpool, steam room, as well as massage therapy. Dining is expensive as expected in such places. In short it was a great experience to stay in this castle if you have the opportunity to spend a couple of days here don't miss it.

The Hotel staff thrives in offering excellent service.

Wish the signature restaurant had been open.

Beautiful viiew of the tallest mountain in Germany. Close to central station but located in old city. Loved it!

This image of the lobby really captures it, and to the left is a majestic staircase up to the mezzanine restaurant which offers a delectable (and costly) breakfast. But overall the value is very good actually compared with other hotels in this most central of locations. Especially wonderful is the quiet! The windows are double glass, and at least in my room, the bedroom was inside the overall 'suite', with hallway and elegant/classical bathrooom (w/bidet, shower, and bath). And a heated mirror...

Spacious and Clean rooms. New location.

Excellent service and property

This place is awesome, the hotel is beautiful and their breakfast is incredible! My husband and I looked forward to breakfast every morning. When I left the hotel in a rush; I realized I lost my ipad at the airport, I called the hotel, they found my ipad in the room and had it shipped to me. Totally trust the staff there and will stay again…

Having stayed at other 5 star hotels in Budapest, this is the only one I can say is truly 5 stars. The people working here offer the best service. And having the private terrace at the New York Cafe in the lobby is incredible. Great place.

Central location for a first time visit to Budapest. Great stay if you can our room with the river view was amazing

Every thing perfect