10/10 - 훌륭해요
Lola 님, Florida
2015년 2월 4일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
So Very Sad
We have been to this Hotel many times before and its always Excellent, (probably one of our very favorites) unfortunately I booked it and then both my husband and I got very sick (fever, lots of meds from the Dr. etc.) and were not able to keep the reservation. The room for one night was $336, which was a higher rate then we would normally spend on one night but it was going to be a treat. We were not able to change the date, unfortunately, because it was a "no refund / no change date rate." I understand the no refund but I just don't understand the no change policy. I understand if the room rate was $99, but $300+ is a lot of money to lose when we had no choice but to stay home.