“My husband had pneumonia so instead of going on the tour we planned, we were hoping to check in early. We explained the situation and she said she’d see if housekeeping would do our room next. Not only did they not check us in but at 1 pm actual time they say is check in is we were told there’s fine print that they don’t have to check you in. We got checked in at the same time as everyone did at 1:30. There was only 1 person at front desk doing the work of 3-4 people. If you’re expecting a...