“I usually aim to leave balanced reviews, but our experience at this hotel was quite disappointing. We didn’t receive self check-in information until we contacted the property on the day of arrival, which caused unnecessary stress.
Once there, the front door passcode didn’t work — not just for us, but for several other guests who were stuck outside in freezing weather during a Reykjavik snowstorm. It's advertised as self-check-in, but it should't be called "Self-Check-in" Hotel if the codes...
“I usually aim to leave balanced reviews, but our experience at this hotel was quite disappointing. We didn’t receive self check-in information until we contacted the property on the day of arrival, which caused unnecessary stress.
Once there, the front door passcode didn’t work — not just for us, but for several other guests who were stuck outside in freezing weather during a Reykjavik snowstorm. It's advertised as self-check-in, but it should't be called "Self-Check-in" Hotel if the codes...
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