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"Great place to relax! Clean room, friendly staff, onsen, complimentary morning probiotic drinks, afternoon ice cream and night ramen."

"Staff very courteous and helpful, hot spring bath was lovely. Comfortable stay in a neat town that doesn't break the budget."

"Staff was very helpful."

"Clean room, polite staff, convenient location. "

"Unfussy hotel, decent food, beautiful views. Lovely onsen, although the property was obviously aged and certain parts had peeling paint. Overall a great stay for the price. "

"The room was spotless, staff was extremely friendly and helpful!"

"Nice place."

"Great property and location was also great."

"We arrive late, yer the staff is friendly. Smooth check-in."

"Convenient location. Good facilities "

"Nice place and people "

"Good hotel, nice staff, convenient place"

"Great staff!"

"Wonderful hotel where all room are unique and filled with our favorite artists installations everywhere! Food is amazing as well! Vegetarian options are available for breakfast ( Japanese style bento box food) We stayed at Jasper Morrison’s wood box room (fantastic!) and joined free art tour. The stuff is very nice and explained us about behind stories of each art."

"Very good service."

"Excellent location"

"Yes perfect."

"Nice place"

"Our stay was great. Checkin was easy just use the machine add your details and get code of the room. Room was good, we had view of Shinkansen and trains. Breakfast was delicious we loved it and again checkout was easy. Cheerful and helpful staff, clean hotel and delicious healthy breakfast. Thank you hotel Sun!!!"

"Staff was very friendly"