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"Staff"

"Wonderful place to stay"

"Disappointing experience overall. Big rooms, outstanding views. Great location Breakfast is opulent, but regressed in quality compared to past stays"

" Courteous staff, clean nice rooms, amazing warm heated bathroom Lovely spa area"

"Excellent stay: clean, modern, spacious room. Good breakfast and good service "

"Clean friendly staf easy to walk into the center"

"Close to the main station in Sofia, room was clean and cozy, nice reception and staff. "

"It's nice and clean hotel with good service and excellent breakfast. "

"not exceptional, but had safe parking for my friends' car."

"First time booking via Expedia but visited this hotel before. Absolutely perfect, beautiful rooms and excellent service."

"Walkable to the center of Sofia. Very good breakfast and wonderful staff."

"Best services. The breakfast menu was excellent. Room was clean and spacious. I recommend this hotel. Location is very nice, transportation is excellent. "

"Spotless! Exceptional staff! "

"Great location and clean "

"This was my second time staying at the hotel and I was very happy with everything again, definitely will be going back in the future. Great location, service and amenities!"

"The room very clean and comfortable."

"Very friendly and helpful staff. Good selection at breakfast. Great location very close to the main shopping street. "

"Excellent service from the staff in this hotel."

"This offers clean and comfortable stay, it is about 20 mins walk away from the tourist activities. We enjoyed our stay here."

"Smooth transitions and spacious room. Breakfast was good and overall an excellent experience. The last time I stayed here was around 2008 when the hotel wasn’t even open. We were fog bound at Sofia airport and had nowhere to stay, only a crippy little B&B that Bulgaria Air offered us. We persuaded the manager to let us stay whilst they were staff training! Great night then and loved it again now 17 years later! "