Staff had a poor attitude and I didnโt make it to the room because of another dissatisfied guest. Dead bugs in the lobby as well as mold and crackheads outside of the hotel.
The bathtub needs repair had to shower standing in water because the pull up for the shower head to switch from bath to shower wouldn't pull up all the way. The sliding door handle was broken so it was difficult to open and close the sliding door. The pool room was dirty.
Garbage, probably the worst hotel in America. Bed Bugs, staff that don't speak english, blood, stink, toilets dont work. Anything that could go wrong, is wrong here.
I used expedia to book a room near cleveland airport Ohio. Expedia showed this hotel so I booked. After booking I found out that it is in Michigan. I called to cancel and was promised that it will , it just take time due to the manager was not available. Now they told me that they refused to refund. That's not right
Bugs in the property. No clean towels the following day. Broken down furniture. The elevator unsafe.
Charleszetta
2025๋ 7์์ 2๋ฐ ์๋ฐํจ
2/10 - ๋๋ฌด ๋ณ๋ก์์
Samantha
์ถ์ฅ ์ฌํ
2025๋ 7์ 30์ผ
๋ณ๋ก์์: ํธ์ ์์ค/์๋น์ค
Itโs filthy. From the towels to the bedding to being yelled at my people for lighters at 4am to get my shower stuff from my car. Noisy and irritating here.
Didnโt have breakfast (I didnโt need it just saying) pictures donโt match rooms I could tell they cleaned but it was definitely a quick ok Iโm done clean. It was good for my 2 day stay at the last minute. Staff was very nice and helpful. Time for a remodel.
We had to find a different hotel to stay at. We left right away. The staff at the front desk were very helpful. But the hotel its self was very run down. Rooms were very dirty and smelt really bad. Locks on the sliding doors didnโt work. Blood on the sheets. So many more things to list.
I was showed three different rooms and each one was filthy. Mildew mold and cobwebs was the room I settled on because it was less to clean. Spent my night cleaning the tub the walls and the toilet. Plus cigarette burns was all around the Jacuzzi.
The ceilings are falling in every room the carpet is dirty from the front door down to every room the walls are dirty doors need more reinforcement this was my last option at time of check so I just tried to deal with it but I had to clean the room myself because after seeing the first room I got another and that was no better front desk staff was okay but the housekeeping staff needs to be revamped because theyโre not down anything and also they donโt have towels so you only option for towels is pool towels
I did not stay here the room was absolutely horrible never seen nothing like it I immediately cancelled was not there 5 min have plenty pictures just sad