โSuper Aufenthalt โ tolles Ambiente und freundliches Personal!
Wir hatten eine groรartige Zeit in diesem Hotel! Die Atmosphรคre war einfach toll, und das gesamte Team war super freundlich und aufmerksam. Die Anlage ist sehr groร und wunderschรถn gestaltet โ wirklich ein Ort zum Wohlfรผhlen. Das Essen war morgens, mittags und abends immer lecker und abwechslungsreich, da war fรผr jeden etwas dabei!
Unser Zimmer war ebenfalls sehr schรถn und gerรคumig, wir haben uns sofort wohlgefรผhlt. Der einzige...
โThere were no ready to get customers. All the facilities at outdoor cannot even touch. They said there are renovation right now, but doesnโt feel itโs renovationing, just left unattended.
The shower place was real jungle with wrotten shower head. And the beds were full of black dusts.
We have checked in but couldnโt find other place to take a shower and sleep.
And they said they are going to refund some of our stay fee but they donโt even answer my mails and chats.
Please do not get excited...
โSรฉjour en famille. Maman solo qui voyage avec deux enfants. Lโhรดtel est bien situรฉ en bord de mer avec une piscine. Le wifi ne fonctionne pas toujoursโฆ comme les coupures dโรฉlectricitรฉ frรฉquentes. Vous รชtes proche de tout. Le personnel est trรจs agrรฉable et pro.โ
โKein Wlan, schmutzig, kein flieรend Wasser, keine Stromversorgung, kein Frรผhstรผck bekommen trotz Buchung. Expedia nimmt auch keine Stellungnahme hierzu. โ
โAbsolutely beautiful place to spend 5 days.
Utterly clean, great food, cold drinks, very very cheap, free kayaks and paddle boards, good shower, friendly dogs, interesting wildlife, really friendly staff, loads of interesting places to sit and lay down in the communal area, can walk quite far out into the Indian ocean when the tide is out and it faces west so the view of the sun setting each evening is spectacular.
I'll give it a 14 out of 10!!! โ
โFantastic location, great staff, very friendly and efficient. Led by a brilliant General Manager.
Good food and very pleasant thematic evenings with shows.โ
โAmazing property but has its flaws. It's more fourish.
There are too many cockroaches and small insects in the villas for it to be an impeccable experience. The lamp shades need to replaced and are showing signs of wear-tear. There seems to be issues with communication as we never got the breakfast boxes we arranged prior through phoning the front-desk and room service. Asked for 0600am delivery but there was nothing the next day and there was no explanation from anyone. Just a poor no-show of...
โI had assumed incorrectly that Zanzistar was on the beach, so when I arrived, I was really disappointed. I felt claustrophobic in the garden which is surrounded on all sides by high fences. The beach bar which is a 5-minute walk away was underwhelming and there were lots of people smoking. Unless you lay in the front row, in the sun, you couldnt really enjoy the sea view. Unlike the photos, our room was very dark and it was impossible not to bring sand into the room without a deck/patio by the...
"Amazing property but has its flaws. It's more fourish.
There are too many cockroaches and small insects in the villas for it to be an impeccable experience. The lamp shades need to replaced and are showing signs of wear-tear. There seems to be issues with communication as we never got the breakfast boxes we arranged prior through phoning the front-desk and room service. Asked for 0600am delivery but there was nothing the next day and there was no explanation from anyone. Just a poor no-show of service. The beach itself isn't particularly swimmable as there's too much low-tide. The movie night screen is way too small for anyone to enjoy. Much cheaper resorts do a better job at playing beach-side movies than The Residence. There was an issue with the key-cards, which didn't make sense as one could've lost its magnetism due to the phone, but the spare card was in the room. It just didn't work the last day. There were 3 power outages which was a first for me in Zanzibar, and there weren't any explanations for apologies from the staff. At check-out even though I made ample comments and complaints on things to be improved, they made no gesture at check-out as to ask me how the stay was or if they got any communication relayed about my issues. They just took the exorbitantly expensive drink prices in full (USD 200 in total for a few beers and mineral water). The rooms are nice with the pool, but there isn't much else here. Not really value for money. I expected more."
