Double Bay Vacations from ₩4,740,668

The room and staff was absolutely outstanding

Amazing architecture, attention to detail, exclusivity… everything you can think of, youve got it!

4th year, of 5 day stays, 4 months in a row, staying at Valentines Resort and Marina. Location and amenities were a strong 4 star in the beginning. But each year has gotten worse. Room maintenance has deteriorated but worse has been the staff and dining / bar area. Quality and speed of service and food has gotten horrible. Seems to be plenty of wait staff available but little desire to be attentive or diligent in their duties. Meanwhile menu choices have reduced and quality of food preparation has declined. Food / bar quality and service is a huge part of any resorts amenities. This decline can only be laid on management. It is a shame to see this decline as Valentines was a great experience all around. And could be again.

Our 3rd time this year staying here and we love it. Can’t wait to be back

The Reef is a great hotel and wider site layout very good, rooms a little tired and in house dining was really limited (not helpful as a single dad arriving with two children who become ill on flight over from London. Staff were great friendly and very helpful. Some things are always down to personal tastes but a proper beach bar area near Cascades would have been good or even better sign posting as the site is huge. These are minor niggles , we had a great time (when everyone was better )