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"It was excellent in every way"

"We loved our time at this hotel. Staff were friendly and helpful. I had a medical issue and needed help, the receptionist couldn’t have been more sympathetic and helpful, thank you! Great parking facility. Supermarket 5 minutes walk if needed Room was lovely, everything we needed. Easy to find location wise and not too far from city centre .Breakfasts were excellent.. best of all our hotels so far. Lovely pub right across the road, great for dinner or a few drinks. Thoroughly recommend this hotel."

"Very helpful staff, lift wasn't working so a young man carried our bags 2 floors. Only downside room was very warm. "

"When I’m in Carlisle, this is one of my favourite places to stay LGBT friendly staff, clean and comfortable rooms and a great breakfast What’s not to like "

"Room not fully adapted but we managed ok, service was very good, staff pleasant and helpful"

"very large comfortable room, bathroom very dated but functional"

"The Hill hotel has very tasteful décor, is very well maintained and the owner is very friendly and helpful. We had a large room and tasty hot breakfast. My only little problem was that we had some difficulty working the new ecco shower. "

"The room was great, bed very comfy, bathroom had a good shower. We had a meal in the restaurant and the service was slow. The food was generally agreed to be very good, one of the starters was small and not very hot. We enjoyed our stay and would definitely recommend to friends. "

"The hotel and room were fantastic for a stop on the way to Scotland. Food was lovely, both the evening meal and breakfast."