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Gamma Durango Plaza Vizcaya

4.0 star property
Hotel in Durango with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Gamma Durango Plaza Vizcaya

Reception
Lunch and dinner served, Regional cuisine
Front of property
Junior Suite, 2 Double Beds | In-room safe, desk, laptop workspace, blackout drapes
Flat-screen TV
Gamma Durango Plaza Vizcaya, in central Durango, offers a practical base for visitors. Guests enjoy free self-serve breakfast, drinks at the bar, and gym access. High-speed WiFi keeps everyone connected, with attentive staff always ready to help.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • Gym
  • Parking included
  • Air conditioning
The current price is ₩99,103
₩119,119 total
includes taxes & fees
Sep 26 - Sep 27

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Room options

Check availability for these dates

Tonight

Sep 22 - Sep 23
Check availability for tonight Sep 22 - Sep 23

Tomorrow

Sep 23 - Sep 24
Check availability for tomorrow Sep 23 - Sep 24
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Private bathroom
Coffee/tea maker
Free bottled water
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Private bathroom
Coffee/tea maker
Free bottled water
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 2 Double Beds

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Private bathroom
Coffee/tea maker
Free bottled water
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Private bathroom
Coffee/tea maker
Free bottled water
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Map
Gines Vazquez Del Mercado 806, Colonia Nueva Vizcaya, Durango, DGO, 34080

What's nearby

  • Paseo Durango Shopping Center - 12 min walk - 1.1 km
  • Calle Constitucion - 5 min drive - 3.1 km
  • Durango Cathedral - 5 min drive - 3.1 km
  • Plaza de Armas - 5 min drive - 3.1 km
  • Bicentennial Center of Culture and Conventions - 5 min drive - 4.3 km

Getting around

  • Durango, Durango (DGO-Guadalupe Victoria Durango Intl.) - 21 min drive

Restaurants

  • ‪Los Corrales Tacos & Cortes - ‬4 min walk
  • ‪Cafeteria PAUCHU ITD - ‬4 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Tacos y burros Doña Juanita - ‬3 min walk
  • ‪Puerto Mont - ‬4 min walk

About this property

Gamma Durango Plaza Vizcaya

Upscale hotel in the city center
You can look forward to free self-serve breakfast, a bar, and a gym at Gamma Durango Plaza Vizcaya. The on-site Regional cuisine restaurant, Los Portales, offers lunch and dinner. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a business center.
Other perks at this hotel include:
  • Free self parking
  • A computer station, newspapers in the lobby, and laundry services
  • A 24-hour front desk, luggage storage, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All 131 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
More amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Free self-serve breakfast available 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Los Portales

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500 per pet, per night, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 500 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Plus Plaza Vizcaya Hotel Durango
Best Western Plaza Vizcaya Durango
Best Western Plaza Vizcaya Hotel
Best Western Plaza Vizcaya Hotel Durango
BEST WESTERN Plaza Vizcaya Durango, Mexico
Best Western Plus Plaza Vizcaya Hotel
Best Western Plus Plaza Vizcaya Durango
Best Western Plus Plaza Vizcaya
Gamma Durango Plaza Vizcaya Hotel
Gamma Durango Plaza Vizcaya Durango
Gamma Durango Plaza Vizcaya Hotel Durango

Frequently asked questions

Is Gamma Durango Plaza Vizcaya pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a deposit of MXN 1000 per stay and a fee of MXN 500 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Gamma Durango Plaza Vizcaya?

As of Sep 22, 2025, prices found for a 1-night stay for 2 adults at Gamma Durango Plaza Vizcaya on Sep 26, 2025 start from ₩99,103, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Gamma Durango Plaza Vizcaya?

Self parking is free at this property.

What time is check-in at Gamma Durango Plaza Vizcaya?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Gamma Durango Plaza Vizcaya?

Check-out is at noon.

Where is Gamma Durango Plaza Vizcaya located?

Located in the heart of Durango, this hotel is within 2 mi (3 km) of Paseo Durango Shopping Center, Morelos Garden, and Sagrado Corazon de Jesus Cathedral. Durango Regional Museum and Calle Constitucion are also within 3 mi (5 km).

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Reviews

Gamma Durango Plaza Vizcaya Reviews

8.8

Excellent

8.8

Cleanliness

8.4

Location

9.0

Staff & service

8.8

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 429 out of 826 reviews
Rating 8 - Good. 270 out of 826 reviews
Rating 6 - Okay. 93 out of 826 reviews
Rating 4 - Poor. 27 out of 826 reviews
Rating 2 - Terrible. 7 out of 826 reviews

Reviews

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff at Gamma Vizcaya was friendly & helpful. Edgar the bell boy was very nice & helpful. Housekeeping staff were very friendly & always kept our room clean & with clean towels The restaurant had great dining options. Will definitely consider staying there next time we visit Durango.
Stayed 7 nights in Jul 2025

10/10 Excellent

fausto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good customer service
Stayed 12 nights in Jun 2025

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to enter, restaurant on the premises, free breakfast and attached to a shopping plaza.
Stayed 1 night in Jan 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, and quiet hotel

Great customer service. We felt welcome every time we encounter a staff.
Stayed 4 nights in Mar 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, hot shower and air conditioning was adequate. Staff was very accommodating. The free breakfast was modest but fresh and plentiful. I got my money’s worth.
Stayed 1 night in Apr 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its calm and quiet. Good nights sleep on drive to Mazatlan from Texas.
Stayed 1 night in Feb 2025

8/10 Good

Javier

Liked: Amenities, property conditions & facilities
Good we spleep very good
Stayed 1 night in Feb 2025

10/10 Excellent

jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A 4 star hotel at a 2 star price. Highly recommend
Stayed 1 night in Dec 2024

10/10 Excellent

Karla Sabine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the room, and was clean all the time, but I don’t liked it the elevator
Stayed 1 night in Mar 2025

4/10 Poor

Jose

Disliked: Cleanliness, staff & service
2 different rooms booked on different days and both tv remote controls had dead batteries and were very dirty. The restaurant owned by the hotel had a very rude woman answering the phone for room service. She sounded bothered and annoyed. Also, when I left at 5am I had to open the gates myself to get out since they were all closed and no personnel anywhere. This is no longer a Best Western.
Stayed 1 night in Jun 2025

10/10 Excellent

MINERVA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar economico de alta atencion y calidad. El restaurante es superior y su servicio igual. Todo muy bien. Mucho mejor que otros come el Gobernador y Victoria
Stayed 1 night in Nov 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and affordable hotel. Nice staff and clean
Stayed 1 night in Jan 2024

10/10 Excellent

Alberto

Liked: Property conditions & facilities
Great hotel. Friendly staff and excellent rates
Stayed 1 night in Jan 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service
I love the hotel very convenient located in an area where I can get in and get out easily the only thing that I really had issues with parking as this limited right by the room. But overall it was a great day
Stayed 3 nights in Oct 2024

10/10 Excellent

ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Jul 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Friendly staff.
Stayed 3 nights in May 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not walk around
Stayed 3 nights in Feb 2025

10/10 Excellent

Norm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room with a king size bed. Easy, secure parking and friendly staff. It's a bit of a maze to our room, so they had a guide take us there. He disappeared before we could tip him. It is about a 45 minute walk to the Pancho Villa museum, but lots to look at on the way there. Most of the restaurants in the area are Chinese, and there's a Carl's Jr really close. Also really close to a Soriana grocery store. Breakfast in the morning was table-served in the property's restaurant scrambled eggs, frijoles, potatoes & cream, toast, coffee and orange juice.
Stayed 1 night in Jan 2025

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

More like a Motel 6

The place is weird. There is one entrance through a half abandoned mall and it has a wing with rooms in the mall. The breakfast which is not very good is in the center of the mall. Mall is probably a compliment as the place has a weird abandoned vibe. The main entrance is on the other side of the mall and there it is a regular American style Motel like a Motel 6. The room was a Suite but it was very simple and large enough but very old and cheap. However it had everything one needs.
Stayed 1 night in Apr 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience

Do not stay at this hotel, or if you do choose the suites or higher priced options. None of the pictures in the description matched our actual room. The room was in a horrible condition, so old that the carpet was falling apart. The hotel was noisy and dirty. We even put the "do not disturb" sign and the maid knocked at our door in the morning waking us up. Trash was left on the exterior access balcony and not picked up for the entire day. The reception desk staff seemed totally disinterested in the work they were hired to do. What an awful experience. I have no idea where the good reviews come from.
Stayed 1 night in Apr 2024

2/10 Terrible

Darla

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this property online because it is pet friendly and has free parking and Wi-Fi. I arrived and unpacked my bags and took a shower. And when I took a shower, it flooded the entire room and bathroom to the point of making a small lake. I went into the lobby and told the man at the desk about the flood. He sent a maintenance man over who pulled a whole bunch of long black hairs out of the drain and left them in the trashcan. Then he told me to go to the front desk and change rooms. When I arrived at the front desk, the desk clerk told me that the hair that the maintenance man took out of the trash he believes to be my dogs. The funny thing is my dog is a little white with very few light brown spots, and he’s a hypoallergenic Shih Tzu. Not only that, he didn’t take a shower. I have long, dark blonde hair, and I only took one shower and my hair didn’t all fall out. They literally blamed me for flooding the bathroom when all I did was take one. Then he told me I had to pay a 500 peso pet deposit, even though it was not on my booking information nor did anyone tell me when I registered for my room. I have never had a more uncomfortable, disrespectful and unprofessional experience and what should’ve been a very simple one night stay while I’m traveling with my very quiet, suite non-shedding dog who doesn’t take showers.
Stayed 1 night in Feb 2024

8/10 Good

Adriana

Liked: Cleanliness, staff & service, amenities
Es un hotel viejo, requiere mantenimiento y mejor limpieza en habitación, había polvo en los muebles
Stayed 1 night in Aug 2025

6/10 Okay

Carlos

Liked: Staff & service
Disliked: Property conditions & facilities
Muy bien ubicada, a unos cuantos minutos (en carro) de distancia de las atracciones en Durango. El mantenimiento (al menos de mi habitación) podría ser mejor, la regadera no funcionaba adecuadamente, y la caja de seguridad tampoco. Fuera de eso la limpieza era muy buena.
Stayed 2 nights in Aug 2025

10/10 Excellent

Alberto Mendoza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un excelente hotel. Es nuestro lugar en Durango.
Stayed 1 night in Aug 2025

10/10 Excellent

Manuel Raymundo Valdez

Stayed 2 nights in Jul 2025