더럼에서 코티지 검색

“The route was poorly lit for night time check in. The water was not hot. While the staff was pleasant they were unable to give us hot water prior to our check out and offered their apologies. They should have offered a discount since on our second day we were unable to shower before our departure. I question if I would stay there again.”

“I woke up at 2:30 am to catch Amtrak. I had challenges with Lyft the driver wouldn't load my baggage so the desk clerk loaded it for me as I could not because of my disability. He went above and beyond. I couldn't be more thankful. He also aided me with hot coffee and a warm lobby to sit in as it was very windy and cold. In one word...Kudos to you all”

“To be quite honest, I’ve never stayed in a hotel where we can walk up to your room from the parking lot and didn’t have much hope but to my surprise, The hotel property was very well managed and clean!! The staff was great. They were there when needed. The room itself was very clean. Very comfortable beds and pillow. Highly recommend this hotel if you are in the area.”

“Staff were super nice and helpful. Clean rooms and great continental breakfast.”

“Staff was terrible from the get-go not enough training was very obvious, horrible customer service, and on checkout the guy had no idea what he was doing. I forgot his name, but oh my gosh wanted to charge me for parking and didn’t give me the right receipt. He gave me a receipt for just the parking the guy was all over the place. Breakfast area was closed.”

“ac was working but rooms were not clean and sheets and beds had old blankets with holes towels were old did not look white at all.”

“My stay here was great. The only issue I had was the hours of the restaurant that’s in the hotel. If they open for lunch, that would have been nice.”

“Clean comfortable and close to everything”