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Reviews of Travelodge Durham

2.5 out of 5
Travelodge Durham
Station Lane Gilesgate, -, Durham, ENG

Reviews

7.8

Good

Rating 10 - Excellent. 9 out of 25 reviews" "
Rating 8 - Good. 10 out of 25 reviews" "
Rating 6 - Okay. 3 out of 25 reviews" "
Rating 4 - Poor. 0 out of 25 reviews" "
Rating 2 - Terrible. 3 out of 25 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew, Taunton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

8/10 Good

Vanessa

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

8/10 Good

Andy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Spacious room and good value for money but it feels a bit unnecessary to only give 30 minutes free wi-fi and ask people to pay after that.
Stayed 1 night in Jan 2024

10/10 Excellent

Med

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

MARK

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night Durham
Very clean and well placed hotel to service Durham
Stayed 1 night in Oct 2023

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

2/10 Terrible

Angela

It didn’t take place as somehow our date was wrong
Stayed 2 nights in Sep 2023

6/10 Okay

Perry

Traveled with partner
Liked: Cleanliness, staff & service
A good location if you want to walk a bit to any restaurants in the area. Very basic hotel in terms of amenities and the style of accommodation.
Stayed 1 night in Jul 2023

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious room, well kept and very clean, ample parking and minutes from town centre, easy access to main routes.
Stayed 1 night in Apr 2023

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, staff & service
Fine for a one night stay. 20 minute walk to the University and town.
Stayed 1 night in Sep 2022

8/10 Good

Jake

Stayed 1 night in Mar 2022

6/10 Okay

Mr Anthony

Traveled with partner
Disliked: Property conditions & facilities
the look of the property was different given it was once an old railway station, nice and handy for town Furniture was well worn, bathroom bit grubby and net curtains hanging off the rail
Stayed 1 night in Feb 2022

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

Debbie, Birmingham,England

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy hotel with free parking and within walking distance of the city centre.
Stayed 2 nights in Oct 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The main building was an old building reused. The annex seemed a little isolated - no reception desk. This would have just allowed a little more human contact
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
When we got to our room it was freezing,the heater was on full but the room was Baltic,we gave it an hour to see if it heated up but it didnt,we asked at reception if they had any portable heaters but the didnt,again we gave it another half hour or so to see if the room warmed up,but still know joy,i then rang and booked alternative accommodation.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with family and small children
I think consideration to explain my room was in a separate building would have been nice. I was alone with a toddler and could have used some assistance. The cleaner ignored me when i was clearly struggling. The room was fine but when crouched down the carpet obviously smelt of vomit.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed in the annex. It was quiet, clean and comfortable.So I could have a good rest and make tea. There is no breakfast provision but I was visiting my daughter at university si T met her for breakfast at one of the city's great cafes. Only complaint was the walk up the hill but it was close to walk in and I did not have to worry about the car as it was parked up safely. Will be using the travelodge again as good value and fulfilled needs. Staff were all helpful.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with partner
Overall stay was pleasant. Fairly well located for amenities.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really helpful and kind. Went the extra mile. Location quiet yet accessible to the centre.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

2/10 Terrible

Tom, Bryan, Texas

Disliked: Staff & service, property conditions & facilities, room comfort
Worst stay in England
We were in England for 17 days this May, staying in a different hotel/motel virtually every night. We were very happy with the quality and value of each one except for the Travelodge Durham. The motel employees at check-in and check-out were unpleasant and impersonal. The room was stark and unwelcoming, leading my wife to compare it to a dorm room. It's a place to sleep in a decent location, but that's about the best we can say about it.