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"Poor weak shower. Lovely room. Found the bedroom door had been open all night, and did not lock after staff informed me the battery had ran out, not a good response in today’s climate Food was good but limited choice. Could not get Aircon to work room very hot."

"The staff were very kind king "

"I am writing to formally a complaint regarding my current stay at The Park Hotel (Room No. 25), which I booked from Friday to Monday for a family visit to London. Unfortunately, our experience has been extremely disappointing and distressing. I am staying with my wife and two young children (a 10-month-old baby and a 6-year-old), and the conditions of the room have been unacceptable, especially for a family. The main issues we have faced include: A severe ant infestation in the room, which has caused significant discomfort and concern for the safety of our children. Lack of proper sleep for my wife due to constant worry about the ants affecting our babies. No working Wi-Fi. The television is not functioning. The bathroom door is faulty and at one point trapped my wife inside, which was a very frightening experience. Unpleasant smells and signs of poor hygiene, including possible mold. Due to these ongoing issues, our entire travel plan has been disrupted. We travelled from Manchester to London specifically for a family trip and had planned several activities and events. However, because of exhaustion, discomfort, and time lost dealing with these problems, most of our plans had to be cancelled. The total financial loss from cancelled bookings and travel expenses is approximately £800–£900. Additionally, the stress and inconvenience caused to my family over the past two to three days have been considerable. Given the severity of these issues and the impact on our stay, I "

"Excellent hotel "

"Clean. Accessible. Friendly staff. Shame about the £15 early check in for a couple of hours and £15/day parking"

"To be fair the outside doesn’t do the inside any favours, it does not look much at all! However the staff were great, friendly and very helpful. They helped book a taxi and let us know when it arrived. They couldn’t do enough to help and check we were happy every time we past reception. The room was small but functional and comfortable. A small hidden gem, perfect for exploring London, trains only 100m down the road and affordable on a budget. Would recommend"

"Very good, nice area parking available any time "

"Place felt dirty and sticky, someone came on the morning and was banging on the door telling us to get out. The place does not look the same as the pictures uploaded. The rooms stank of sewage. "

"Friendly staff and quick check in, clean rooms and clean shower and toilet "