Quaint hotel on the waterfront. I did recieve an upgrade due to my Best Western membership. The hotel needs additional staff. The front desk person was overwhelmed. The WiFi is horrible. The elevator buttons are missing so you have to stick your finger in to activate. Overall this place needs work.
Angela
2025๋ 6์์ 1๋ฐ ์๋ฐํจ
8/10 - ์ข์์
Nadeem
์์ด๋ฅผ ๋๋ฐํ ๊ฐ์กฑ ์ฌํ
2025๋ 6์ 15์ผ
๋ณ๋ก์์: ์๋ฐ ์์ค ์ํ ๋ฐ ์์ค
Great location on the seafront, near the Lifeboat Museum.around 15 minute walk from the pier and the train station.
Ageing hotel facilities but the staff were very helpful.Special mention to Nancy who runs the breakfast service who was brilliant.
The hotel staff were very welcoming, and the bedroom was very spacious. the staff mad parking really easy, as I called them before, and they gave me all options locally. highly recommend
Nikki
2025๋ 5์์ 1๋ฐ ์๋ฐํจ
8/10 - ์ข์์
david
์ฐ์ธ๊ณผ์ ์ฌํ
2025๋ 5์ 23์ผ
์ข์์: ์ฒญ๊ฒฐ ์ํ, ํธ์ ์์ค/์๋น์ค
property tired, but clean and staff very good. very noisy outside with beer festival and very loud music
david
2025๋ 5์์ 2๋ฐ ์๋ฐํจ
6/10 - ๊ด์ฐฎ์์
Scott
์ถ์ฅ ์ฌํ
2025๋ 5์ 20์ผ
๋ณ๋ก์์: ์๋ฐ ์์ค ์ํ ๋ฐ ์์ค
Breakfast options poor although lady who done breakfast was fantastic ( always singing)
Hotel in general is needing a good renovation all areas looked tired
Comfortable functional room, friendly, helpful staff, parking can be a bit difficult, especially as there was an event on the Western Lawns all weekend, but with perseverance parking can be found and is very cheap, ยฃ2.35 for 24 hours when purchased at the hotel. Overall, a relaxing stay.
Roomkeeping was not good. It was only cleaned after it was pointed out and then only superficially. The breakfast was clear. The hotel has seen better days.
It is refreshing to be greeted by a cheerful helpful receptionist and entertained by an even more cheerful and helpful breakfast person
Many thanks to both of you
This is an old hotel. However the staffโs attention to detail and care was amazing. Nancy who serves breakfast was a ray of sunshine and just a delight. My daughter and friends all enjoyed staying here and we will be back again. Thank you so much for looking after us with the care that you did.
We really enjoyed our stay at the Citrus hotel. Eastbourne is lovely. We were on the front. Such a beautiful big room. So pleased. The reception staff all deserve a ๐They were so friendly and professional. Thankyou xx