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Arlo Apartments

3.0 star property
A peaceful urban retreat where city convenience meets natural tranquility, offering modern comforts in a refreshing setting away from the bustle

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Travelers find a quiet sanctuary at Arlo Apartments with its garden retreat and reliable in-room WiFi. The property maintains smoke-free premises while the front desk staff provides helpful assistance. Previous guests particularly appreciate the convenient location.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Air conditioning
  • Housekeeping
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Late check-in fee for check-in between 10:00 PM and 1:00 AM

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 20 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Children and extra beds

Children are welcome

Rollaway/extra beds are available for GBP 30.0 per night

Cribs (infant beds) are available for GBP 20.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 75 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: GBP 5 per day (rates may vary)
  • Fee for wireless internet in public areas: GBP 5 per day (rates may vary)
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 10:00 PM and 1:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: GBP 20.0 per stay
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Frequently asked questions

Is Arlo Apartments pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of GBP 20 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Arlo Apartments?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available from 10:00 PM–1:00 AM for a fee.

What time is check-out at Arlo Apartments?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is Arlo Apartments located?

Situated near the beach, this hotel is steps from Towner Art Gallery and Congress Theatre. Devonshire Park Lawn Tennis Club and Eastbourne Heritage Centre are also within 5 minutes. Eastbourne Station is 11 minutes by foot.

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Reviews

Reviews

7.8

Good

8.6

Cleanliness

9.0

Amenities

8.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 13 out of 27 reviews
Rating 8 - Good. 6 out of 27 reviews
Rating 6 - Okay. 4 out of 27 reviews
Rating 4 - Poor. 0 out of 27 reviews
Rating 2 - Terrible. 4 out of 27 reviews

Reviews

Verified

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice quiet room with all facilities we needed. Staff were amazing, nothing was too much trouble and they were always available. Free fruit in reception as well. Would definitely stay again.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Madalina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Near the beach. Nice location
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stay.

Clean and comfortable appartment. It was very hot so the fan in the room was welcome and extremely effective. It was convenient for the tennis, bit difficult to find as it wasnt çalled orlo ?
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place. 10 out of 10.

Amazing place. Wonderful staff who give a fantastic welcome. Apartment was clean, spacious and well stocked. Powerful shower. Kitchen was excellent. Lovely comfy bed. Would recommended highly.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel with very nice helpful staff. My apartment had all the facilities to cook and my apartment was perfectly clean. I enjoyed my movie with takeaway food
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got very hungry when reached the hotel. Staff helped to order the Indian takeaway food which was so delicious. Very nice staff and I had a good sleep on the comfortable bed. Will definitely come back back.
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in the studio apartment with my kid, it was cosy and had everything we needed like a washing machine, cooker, fridge, tv and wifi. The building has a lift which was great especially with luggage. The staff at the front desk were very friendly, helpful and welcoming. The location is great as it’s very close to the beach and lastly the parking was good as it’s free on the opposite side however it does get full in the evening but luckily there are a few roads nearby which are all free :)
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

James

Liked: Amenities
Apartment was very clean. I find the bed comfortable to sleep. Having a kitchen in your holiday period is a bonus. I picked up food from Tesco and cooked it which saved me money and watched a nice movie on smart tv
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I could find the parking free right outside the hotel which very convenient. I find the hotel clean and very smartly done. It looks newly renovated. Lift was comfortable to ride. My apartment was very nicely cleaned. I will cone back here again.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly service, great apartment

The two of us plus two dogs staid for two nights. The service was excellent and so friendly. The rooms wonderful. The dogs settled in straightaway. Kitchen with fridge for human and dogfood if needed. The parking is on street but plenty of free space in the road. Located in the Devonshire quarter near the Theatre and art gallery.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. I enjoyed my stay and had a good sleep in the comfortable bed. My room TV was smart TV but I could not see my full film. Next time I will watch earlier.
Verified

8/10 Good

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location but not always easy to park outside.

It was a nice apartment and being on the ground floor was useful with two dogs. The radiator in the children’s bedroom didn’t work though. There were no doors on the bedrooms we presume to save on space but it meant us watching the TV kept the children awake in the evenings. Good location near the beach. Free parking is probably a bit misleading as there is no allocated parking it is just free on the road, IF you can find a space. We had to park a long way away at times.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Anargul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wheter was is amazing
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Above the expectation

It was very comfortable above my expectations. I defined be staying again and advice anyone to stay over. Customer service friendly. The hotel is right near the seafront !
Stayed 1 night in Dec 2022
Verified

2/10 Terrible

Olivia

Disliked: Staff & service

Not the best.

Very noisy but more annoying was the fact I had to pay a £75 breakage deposit which has still not been returned. Stayed in new year's eve.
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service

GOLD MEMBER REVIEW

Liars said they would refund after telling hotels.com that they would. AVOID THIS PLACE..... wanted me to pay again even when I showed them I already paid. No parking, this place is actually called the RITZ, no signage anywhere saying Duke Hotel?? no parking, good luck finding it and good luck finding parking
Stayed 1 night in Nov 2022
Verified

6/10 Okay

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
I paid a deposit of 75 pounds and still not received it back
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

Alan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Scammers

We’re to start I book 2 weeks at £2540 to stay there 4 night to be told the hall way smell off cannabis I say not us there is 30 other people walking thought this building just coz we are the door by the frount door then to get woken up to be told to leave the room with in a hour no refund I’m like so your kicking me my missis and my kid out making me losses over 2000 because the hall way what 1000s off people walk up smells what a joke this place is bet they do this to loads off people for them to rent the room out agen to make even more money scammers there get what’s coming
Stayed 3 nights in Jul 2024
Verified

6/10 Okay

Roel

Liked: Staff & service
Arlo Apartments is een aardig appartement complex in Eastbourne in een prima buurt. Het is schoon en ruim, maar verwacht geen luxe. Prijs - kwaliteit verhouding is oke.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Karkui

The room is ok, but disappointed that my intentions to book this apartment, was Airconditioning and a “QUEEN” bed, but was told that I booked a deluxe apartment. The deluxe apartment mentioned “QUEEN” bed. I did not want to make a fuss, thus , let it go. I lost the payment for Travelodge for 3 nights, to find out there is no Airconditioning; hoping I will get a comfortable bed and Airconditioning, unfortunately, I was disappointed.
Stayed 3 nights in Jun 2022
Verified

8/10 Good

Romina

Liked: Staff & service, property conditions & facilities, room comfort
The apartment was amazing and was really cozy and it has everything I needed to cook and to enjoy myself ! The air conditioning wasn’t working or it was just me that didn’t know how to use it but besides that everything was perfect
Stayed 1 night in May 2022
Verified

2/10 Terrible

Allan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Sunil

Stayed 1 night in Jan 2024
Verified

6/10 Okay

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023