Eastern Massachusetts, United States of America hotel rooms at the Highgate Independent

"Tiny room facing a decrepit old building, no sun. Got to the room and all the electrical outlets did not work. Will never stay here again."

"First room the water wouldn’t turn on in the shower, the nobs wouldn’t move at all. Also, the toilet didn’t flush because the tank didn’t refill with water properly. I had to open the tank to manually do it. Staff gave us another room immediately. Also never received the complimentary bottle of wine as indicated when booking the hotel. Staff friendly and hotel very clean despite this. Great location was well. "

"Checkin was easy, room was clean. Breakfast was a little lacking but nice to have coffee, tea, and water always available in the lobby. Rooms are really dark with not much light. Great location"

"To claim they serve breakfast is fraudulent. It was a few packaged muffins and some apples. That was super annoying. On the plus side, rooms were large and location pretty decent."

"my breakfast was wounderfull"

"room was clean but very cold. 2 coffee/tea cups for 3 people and 2 tiny coffee creamers ? Really? Had to call housekeeping and ask for more. Could have used an extra blanket or 2."

"Overall a great hotel. Very clean rooms with beautiful decor. The support from the staff was inconsistent. Valet location(s) was confusing. "

"Lovely one night stay here before heading to the airport! Loved the coffee machine with free lattes especially. Great staff, comfy bed, awesome restaurant attached to the lobby. No complaints, will stay here again!"

"Needs a upgrade / bathrooms are very tired but for the price it was ok"