Find hotels near El Encuentro Santa Ana, Santa Ana from ₩18,864

"The property has Mountain Views that are incredible as well as a welcoming staff. The surrounding areas feel safe and the food is amazing."

"Excelente"

"The view here is phenomenal. The hotel offers so much peace and easy access to the lake with unlimited kayaking included in your recreation. The staff were great. I have much more positive things to say about my stay than negative…. The only thing is that I found the pool water to have an opaque color and didn’t seem as clean in comparison to crystal clear pools I’ve been too. Though regardless of that factor I would 100% come back and recommend. "

"The staff is excellent! I got a message the first morning we were there to check in on how the night went and to see when we wanted our room serviced. It is beautiful with panormaic views. "

"Simple and good value accommodation. More like a basic lodge style but clean. Good breakfast and great staff. Pool is only decorative, which was a surprise. Good location. "

"The room I was assigned smelled like sewer. The restaurant service was as good as a holiday inn. Terrible. "

"Clean rooms 100% Great staff Lake view so beautiful Pool - always being cleaned "

"Mixed feelings about this stay. The property and room are beautiful, but the experience felt disappointing for the price. We didn’t know the restaurant is closed on Mondays, which was difficult because the property is quite remote and we had delayed picking up our rental car, assuming we could dine there. The owner messaged beforehand asking if we’d like to eat dinner there, but when I asked to reserve a table I was told the restaurant would actually be closed that day and will only serve drinks for the night. He did offer to help arrange food or give us a ride, which I appreciated, but we ended up walking to the restaurant ourselves. When we returned around 8 pm the property was completely dark and the restaurant was closed and we ran out of drinking water at this point. For such a beautiful property, it would be nice if the outdoor area stayed accessible with lights or seating for guests in the evening. The room also lacked some basic amenities (no mini fridge, no drinking water, and all lights on one switch which made the room very bright at night). The curtains also didn’t fully cover the window, which affected privacy. Breakfast the next morning was excellent and the chef explaining the dishes was a lovely touch. But at checkout the staff inspected towels and blankets in front of us for stains, which felt unusual and uncomfortable. Overall, a lovely property but the guest experience could be improved."

"Personal muy amable"