Encina Vacations from ₩956,490

please add coffee and a coffee pot in the room, the rest is excellent

Beautiful Hotel, great friendly staff and awesome location. Food was great. Highly recommend

I like that they have the airport shuttle. I wish they had more toiletries in the bathroom.

I agree with other reviewers that the design of the hotel is cute and that the pool area has a great vibe. When they sent out the final charges after I'd checked out, however, there was a billing error (the daily food & drink credit was not accounted for, and they overcharged me by $10 for one poolside drink). I emailed them immediately (on Monday) and haven't heard anything back (by Friday). Tried to call the front desk today and was routed to the financial guy, whose voice mailbox is full (surprise!), so I can't leave a message. And although the pool area is cute, there's not a lot of seating (just over 20 chaise lounges), and people occupied the cabanas for the entire day. My partner and I grabbed the last 2 chaise lounges when we arrived at 1pm. Our room was a "spacious" double queen, but if that's spacious, I don't want to see cramped. There was no dresser and no desk, just a tiny, round table crammed into the corner with one chair. If not for the non-response on the billing error, I'd be able to overlook the other details (and would head to the pool earlier to claim a space). As it is, I feel they scammed me, especially since they haven't replied. I had to lodge a dispute with my credit card - ugh. That counteracts any relaxing I did there. Meanwhile, they keep spamming me asking for a review.

Great place to stay. Staff was very friendly and helpful on suggestions surrounding the area!