“Very uncomfortable experience.
A booking system issue left an incorrect reservation active, despite having a valid confirmed booking. I explained the situation at check-in but was directed to resolve it through the booking platform.
During my stay, I noticed repeated attempts to process charges related to the incorrect reservation. Although these were not completed, the situation itself was concerning. The owner’s response made the experience even more uncomfortable.
The issue was eventually...
“Very uncomfortable experience.
A booking system issue left an incorrect reservation active, despite having a valid confirmed booking. I explained the situation at check-in but was directed to resolve it through the booking platform.
During my stay, I noticed repeated attempts to process charges related to the incorrect reservation. Although these were not completed, the situation itself was concerning. The owner’s response made the experience even more uncomfortable.
The issue was eventually...
Junho