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“Was in a great location for bars and restaurants- we had a lovely quiet room and a great nights sleep. Room was cosy and had everything we needed. Lovely bathroom and easy to use amenities in the room.”

“It was very disappointing, we arrived midday and there was only one waiter in the bar trying to serve drinks for everyone in the bar, restaurant and around the outdoor pool. He was also taking orders for food and serving the food. He really was doing his best and could only keep apologising. To make things worse there was only one person in the kitchen!! The hotel is poorly managed and desperately needs more staff in the bar and restaurant. We were glad we didn’t stay there for dinner. The rooms...

“The room was lovely,clean and comfortable.The provision of a fan was much needed and made the night bearable in the heat. Breakfast was excellent,food freshly cooked and plentiful and the usual range of cereals, fruit and pastries. Lunch was delicious, again food was tasty but we were a party of 12,a pre- booked celebration , and some of us had almost finished our main course by the time other main courses had arrived and one person had to send their food back to be reheated. Service was a bit...

“The people at reception are not kind except one woman. If I have go to Sheffield again, I will not go that hotel.”

“The standard double room was much smaller than expected, and the bed was two singles pushed together with a thin double topper, which made the bed very uncomfortable and lumpy. We told reception after the first night and they arranged for a better topper to be put on. If the standard double was this small then the small double must have been tiny. The bathroom was a good size though. Rooms are only cleaned if specifically requested at reception the night before. This wasn't made clear - there...