피아노 로마노, 라치오의 가족 여행 호텔

"거리나쁘지않고, 글로벌체인이라서 큰 고민없이 결정. 서비스는 나쁘지않지만, 특별히 좋은것도 아닙니다. 조식이 꽤 괜찮았어요."

"매우친절하고 조식도 종류가엄청 많다고할수없지만 맛있어요 퇴실후 짐보관서비스도 해주세요 뜨거운물 및 전자레인지 없어서 컵라면 못먹어요 ㅠ"

"Good location and friendly hotel. "

"정말 안전하고 정말 깨끗하고 서비스도 좋았습니다. 세식구가왔는데 다음에 로마를 다시 오면 이곳으로 오겠다고 말했습니다. 직원들은 모두 친절했으며 불편함이 전혀 없었습니다. 바로앞에 버스정류장이있고 대성전이있습니다. 큰 마트도있고 1층에 작은마트도있고 아주 근처에 젤라또집도 많습니다. 조용해서 밤에 잠도 잘왔습니다. 모든게 완벽했고 감사한 마음으로 있다 갑니다."

"테르미니역에서 걸어갈 수 있는 위치도 좋았고 직원분들도 굉장히 친절하셨으며 조식이 아주 마음에 들었습니다. 종류도 많았고 커피도 너무 맛있었습니다. 그리고 3박4일 동안 매일 과자, 음료, 맥주, 초콜릿 등 떨어지지 않게 채워주셨는데 모두 무료 제공이었습니다. 다음에 가족들이랑 로마 여행을 한다면 꼭 다시 가고 싶은 호텔입니다."

"아주 품위있는 좋은 호텔. 청결과 서비스도 최고급 조식도 훌륭함"

"편안히 잘 쉬었습니다."

"Stayed in a deluxe suite for 4 nights. There was no view, and the balcony was in poor condition with pigeon droppings, feathers, and leaves scattered around, making it unpleasant to go outside. Inside the air conditioning, there was a lot of mold. It was visually unappealing and extremely noisy. It seemed broken as the airflow and temperature couldn't be adjusted, and it ran continuously at full power. Water continuously dripped from the air conditioner above the sofa bed, making it unusable. While the room amenities were well organized, the cleaning details were lacking. There was a lot of visible dust even in prominent places. The cleaning during the stay felt rushed, and they forgot to empty the trash bin in the bathroom. On the day of arrival, I used the hotel's airport pickup service. It appeared to be outsourced, with a driver arranged by the hotel. Despite informing them of a one-hour flight delay in advance, the pickup driver got upset and complained about waiting for two hours. On the way, the driver displayed aggressive and reckless behavior, talking loudly on the phone, texting while driving, and driving aggressively, even engaging in retaliation against other vehicles. Upon reaching the hotel, the driver demanded an additional 20 euros for waiting. It was uncomfortable to be in a situation where I was made to feel like the culprit because of a flight delay that was not my fault. I recommend taking a regular taxi upon arrival."