2/10 - 너무 별로예요
Elyse
연인과의 여행
2025년 8월 19일
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were excited to stay at Holleywood Beach Seagull after reading such positive reviews, but we were quickly disappointed. While our room initially appeared clean, we quickly noticed bedbugs. The staff was understanding and offered us another room. However, this room had moldy fruit found under the mattress and cockroaches in the cupboard. We were issues a refund for our parking pass and security deposit, but THEY REFUSED TO REFUND OUR ROOM RATE, which, to us, is unacceptable given the conditions of the room(s). We were put out for the night, and had to find a room elsewhere.
While the hotel cannot control who books with them, the other patrons there that night made us feel quite unsafe. There was a lot of yelling and threats being made, along with illicit drugs being used outside of the rooms.
We booked through Expedia, and Holleywood Beach Seagull refused to release a refund as our reservation was "non refundable" with "no exceptions".
Overall, DO NOT recommend this hotel, even if the price is right (our room on a Wednesday night was about $115).
Elyse
2025년 8월에 1박 숙박함
