Fovissste Vacations from ₩1,302,103

Okay this place would have 5 stars if it wasnt for the bar next door playing very loud music until 4am for both of the nights I stayed here (fri & sat) During the day this place is like a little oasis, spotless, safe, very friendly staff, perfect little pool area for catching the sun. However, if you want to sleep between the hours of 10am and 4am don’t book here. I had ear plugs AND noise cancelling headphones playing my own music and still could hear the neighbourhood noise. I get it, out of the hotels control, but this needs to be better advertised and disclosed. 4am is a lot later than the typical midnight or even 2am bar timing. It was restless and honestly ruined the experience. And for the record, I met and chatted with multiple other guests in other rooms and they all had the same issue. I did ask and receive earplugs but honestly - it didn’t do much but make sleeping uncomfortable. I truly wish I could say I would be back because this place would be a gem if it wasn’t for the late night/ early morning noise.

This was our sixth stay at Fiesta Americana Cozumel. The resort is consistently maintained. The staff is great. Many of the staff are familiar to us and we love seeing them each time we stay.

Yes, staff and facilities were great. Our only issue was the mattress are very hard and hurt our backs.

My wife and I recently stayed at the InterContinental Presidente Cozumel Resort for nine nights. This was our first time at an InterContinental. After a very long and challenging day getting to Cozumel and a fairly late arrival, we were taken care of splendidly from the moment we arrived to our departure. The check-in process was simple but thorough as was checking out. All aspects of our stay were so well accommodated, from the well-kept grounds and housekeeping, to the staff at the great restaurants and bars. We ate and drank at three of the four onsite restaurants and we both can say we did not have a disappointing bite, and also enjoyed our share of dry and dusty vodka martinis made to order, along with a plethora of wine choices. The food was wonderful and the portions more than reasonable. The chefs and dining staff at the El Caribeño, Alfredo Di Roma Trattoria, and Le Cap Beach Club are so professional and personable at the same time. We also spent a morning at the Ikal Spa where we enjoyed various treatments from pedicure to facials and massage. Again, the treatment and service was over the top. My comment to the spa was that the masseuse "melted me." Finally, we required the services of the Conciergeries several times and always felt confident about the information we received and how they went out of their way to ensure our comfort. All of the staff is amazing, they are what makes the place work, and we hope the Intercontinental Presidente recognizes that.

Room was clean, plenty of hot water, staff was helpful and kind!!! Food was so so, but that’s a personal opinion. Restaurant hours were weird. Beach was amazing, clean, no vendors