“At arrival noticed our thermostat was not working. After talking to staff they said they would put new batteries in the thermostat and get it fixed. Never did, and when we arrived back later in the evening called and desk person said she would send someone up to get it fixed, no one came. Also, side door said it would be locked at all times and had to use key card to access the building, that was not the case as it was unlocked our whole stay.”
“At arrival noticed our thermostat was not working. After talking to staff they said they would put new batteries in the thermostat and get it fixed. Never did, and when we arrived back later in the evening called and desk person said she would send someone up to get it fixed, no one came. Also, side door said it would be locked at all times and had to use key card to access the building, that was not the case as it was unlocked our whole stay.”
Malorie