숙박 시설 정면

워릭 제네바 여행 후기

4 out of 5
워릭 제네바
14 Rue De Lausanne, Geneva, GE

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1004개 이용 후기 중 480개" "
평점 8 - 좋아요. 1004개 이용 후기 중 375개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 78개" "
평점 4 - 별로예요. 1004개 이용 후기 중 42개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 29개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

HYEYOON

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Absolutely will get back here!
제네바에서 정말 가성비 끝판왕인 호텔. 위치, 교통, 주위 즐길거리와 식당, 조식, 친절함, 어느하나 불만이 없었습니다.
2023년 11월에 4박 숙박함
답변 제공: warwick hotel 님, 2024년 1월 12일
Dear Hyeyoon, Thank you for your wonderful feedback! We're thrilled to hear that you found our hotel to be truly cost-effective and that all aspects of your stay, including the location, transportation, nearby attractions, restaurants, breakfast, and friendliness, met your expectations. Your positive comments are much appreciated, and we look forward to welcoming you back for another enjoyable stay.Best regards,Julien OffreyGeneral Manager

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The most terrible hotel
The most terrible hotel in my life. The toilet was not flushed, so used toilet paper was in there. The hair dryer was not working. Some of electricity outlets were not working. Room was small. Only one thing I liked was 1-min distance from the main station.
2022년 7월에 2박 숙박함

8/10 - 좋아요

Kishik

출장 여행
좋아요: 직원 및 서비스
국제기구 회의 참석 시 참 편리한 호텔
호텔에서 회의가 있었던 국제기구 간에 트램이 있어서 참 편리했습니다. 하루에도 몇번씩 숙소를 오갈 수가 있어서…
숙소에서 바라본 Cornavin 역
2022년 2월에 10박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location is great. Clean but noisy.
2022년 1월에 2박 숙박함

10/10 - 훌륭해요

Manki

2021년 9월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 객실의 편안함
Incomplete service
1. Facilities are quite modern compared to other hotels in Geneva. Close to Geneva station and tram/bus station. 2. However, I don’t like cleaning service overall. I stayed 5 nights but sometimes they forgot to refill amenities and arrange stuffs(ex. Iron). I asked concierge again but they didn’t. Also, it was annoying that trying to clean the room early in the morning(around 8 Am) without checking whether customer is inside or not. I really don’t understand that this is 4 star hotel’s service. We were 2 people and they gave us 2 bottles of water on the first and second days, but after that days, they gave us only one. It seems to me their service is incomplete.
2019년 9월에 5박 숙박함
답변 제공: J Offrey, General Manager 님, 2019년 9월 9일
Dear valuable guest, thank you for choosing the Warwick Geneva and taking time to share your experience. We are sorry to read that your stay was not up to your expectations, especially with the housekeeping service and we do apologize for the inconveniences it may have caused you. However, without further information about your reservation, we unfortunately are not able to make any additional comment. Nevertheless, in order for us to improve our services, please feel free to inform us about the inconveniences experienced. Nevertheless, we are pleased to learn that you appreciated our facilities and central location. We sincerely hope that you will trust us for your next stay in Geneva and we would be pleased to prove you the quality of our service. Warm regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
역에서 길건너면 바로 호텔. 객실도 깨끗함
위치: 제네바 기차역(Geneva Cornavin)의 대각선 맞은편이라 이동이 굉장히 편함. 역을 나와서 횡단보도만 건너면 호텔임. 주변에 Migros, Coop 같은 마트가 있어서 식료품 사기에도 편리함. 객실: 침구가 정돈이 잘 되어 있고 깨끗해서 잠을 편히 잤음. 슬리퍼가 있어서 신발 벗고 지내기 편함. 직원: 직원들은 대체로 친절했음. 그러나 breakfast 결제 과정에서 약간의 문제가 있었음. 객실에 breakfast가 포함되지 않는 방이었고, 그래서 따로 요금을 내고 먹기로 함. 이 과정에서 데스크 직원이 29프랑을 25프랑으로 할인해주겠다고 했음. 그런데 다음 날 아침 식당에서 bill에 가격이 29프랑으로 찍혀서 나왔음. 그래서 식당 직원에게 호텔 데스크 직원이 할인해주겠다 했었다고 말하니, 25프랑으로 수정해줌. 하지만 호텔 체크아웃 때 breakfast 가격이 또 29프랑으로 결제됨. 결제된 영수증을 보고 문제를 얘기했더니 이미 결제된 요금에서 4프랑을 돌려주겠다고 함. 신용카드에서 실제로 4프랑이 환불됐는지는 확실하지 않음. 왜 부서나 직원들끼리 소통이 안돼서 고객을 번거롭게 하는지 이해가 안됨. 로비: 도어맨 직원이 친절했음. 체크아웃하고 로비에서 짐을 챙기고 있을 때 로비 데스크에 있는 만다린이 맛있으니 가져가서 먹으라고 함.
2019년 3월에 1박 숙박함
답변 제공: J-B Marin, Director of Sales and Marketing 님, 2019년 3월 11일
Dear valued guest, thank you for choosing the Warwick Geneva and taking time to share your experience. We are very pleased to read that you appreciated your stay with us, especially with the quality and comfort of our rooms and beds, the kindness of our dedicated staff, as well as our central location. Indeed it's ideal, in the heart of the city and close to everything you may need. We are sorry for the misunderstanding about the rate of your breakfast. However, without further information, we unfortunately are not able to make any additional comment or to assist you further. Nevertheless, please feel free to contact us. Warm regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 2박 숙박함
답변 제공: A-Rigazzi, General Manager 님, 2019년 1월 14일
Dear valued guest, thank you for choosing the Warwick Geneva and taking time to share your experience. We are delighted to learn that you appreciated our establishment and your stay with us. On behalf of the entire team, I thank you for your excellent notation. Should you plan to come back to Geneva for business or leisure, we would be glad to have the pleasure of welcoming you back! Warm regards,

10/10 - 훌륭해요

WON SEOK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very delicious breakfast!
2018년 9월에 4박 숙박함
답변 제공: A-Rigazzi, General Manager 님, 2018년 10월 8일
Dear Won Seok, thank you for choosing the Warwick Geneva and taking time to share your experience. We are delighted to read that you enjoyed our quality and complete breakfast. On behalf of the entire team, I thank you for your wonderful feedback and rating! We would be glad to have the pleasure of welcoming you back soon! Warm regards,

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
3 stars price, 1 star service, but 4 stars hotel
Never service oriented hotel even 4 stars hotel, the reason less expensive, but there are many choices with same price range,
답변 제공: A-Rigazzi, General Manager 님, 2018년 4월 19일
Dear Guest, thank you for taking the time to share your experience at the Warwick Geneva. We regret to learn that you didn't enjoy your stay with us and experienced some issues. In order for us to improve our services, could you please kindly contact us directly and inform us about the inconveniences experienced. Thank you for your assistance, Sincerely yours,

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Never gonna try again
As a 4stars hotel, not recommended specially employees services are not good enough. Small room, not so clean at all, never again, there are nicer ones near lakes
답변 제공: A-Rigazzi, General Manager 님, 2018년 4월 19일
Dear Guest, thank you for taking the time to share your experience at the Warwick Geneva. We regret to learn that you didn't enjoy your stay with us and experienced some problems. In order for us to improve our services, could you please kindly contact us directly and inform us about the issues experienced. Thank you for your assistance, Sincerely yours,

8/10 - 좋아요

바다조아 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
더 머물고 싶었던 곳
제노바엔 볼거리가 별로 없다는 생각에 1박만 했습니다. 서비스가 일단 좋았어요. 제노바 지도와 볼거리 등을 설명도 해주고 교통카드도 챙겨줬어요. 위치도 중앙역에서 나오자마자에 있어서 아주 만족스러웠습니다. 그런데 1박만 해서 그런지 엘리베이터 바로 앞 방이어서 좀 시끄러웠어요. ㅠㅠ
2017년 12월에 1박 숙박함
Dear Guest, I would like to thank you very much for your amazing feedback and notation. We hope we will have the chance to see you again! Best regards, Viviana

10/10 - 훌륭해요

WON SEOK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Prefect place for staying in Zeneva! Especially, very delicious breakfast.
2017년 9월에 1박 숙박함
Dear Won Seok, Thank you very much for you amazing feedback ! We hope we will have the chance to welcome you back soon. Best regards, Viviana

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 객실의 편안함

10/10 - 훌륭해요

CHULHYUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
잊지 못할 경험..
넓고 편안한 숙박이었답니다. 직원들도 다들 친절하고..

10/10 - 훌륭해요

YUNKYONG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치, 친절도, 청결도 모든 면에서 가격 대비 최고였던 호텔이었습니다. 특히 중앙역 바로 앞에 위치해서 치안 걱정도 없었네요. 다만, 별도 주차 공간이 없어서 주변 주차장에 따로 주차 했습니다.
답변 제공: General Manager 님, 2016년 9월 14일
Dear Guest, Thank you very much for sharing your positive comments regarding your recent stay with us. We are delighted to read that you enjoyed the hotel and its unique location. We look forward to welcoming you back with open arms! Warm regards, A.R – General Manager

10/10 - 훌륭해요

junggon choi 님, Seoul, Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good~!
nice room
답변 제공: Alain Rigazzi 님, 2016년 4월 23일
친애하는 중원 최, 우리는 호텔 워릭 제네바를 선택해 주셔서 대단히 감사드립니다. 우리는 당신이 우리와 함께 귀하의 체류를 즐길 것을 읽을 수 매우 기쁘게 생각합니다. 당신이 비즈니스 또는 레저 다시 제네바에 올 계획해야합니다, 우리는 당신을 다시 환영의 기쁨을 기꺼이 것입니다! 감사합니다 A.R - 일반 관리자

10/10 - 훌륭해요

Tatiana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent. Easy check in, friendly staff. Nice room. Really close to centre of Geneva for restaurants and shops. And close to station (can see it from reception)
2024년 5월에 1박 숙박함
답변 제공: warwick hotel 님, 2024년 5월 20일
Dear Tatiana, Thank you for your wonderful review! We're thrilled to hear that you had an excellent stay with us. It's great to know that our easy check-in process, friendly staff, and convenient location near the center of Geneva and the train station met your expectations. We're delighted you enjoyed your room and the proximity to local restaurants and shops. We look forward to welcoming you back on your next visit to Geneva!Kind regards,Julien OffreyGeneral Manager

10/10 - 훌륭해요

Jerry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: warwick hotel 님, 2024년 5월 15일
Dear Jerry,Thank you so much for your fantastic review! We are thrilled to hear you had such a positive experience with us. Your kind words about our hotel and services mean a lot to us. We look forward to welcoming you back on your next visit!Warm regards,Julien OffreyGeneral Manager

10/10 - 훌륭해요

Mara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room gave access to a patio and the bed very comfy
2024년 4월에 1박 숙박함
답변 제공: Hotel Warwick Geneva 님, 2024년 5월 7일
Dear Mara,Thank you for sharing your delightful feedback! We're thrilled you enjoyed the patio access and found the bed to be exceptionally comfortable. We hope to welcome you back soon for another relaxing stay!Warm regards,Julien OffreyGeneral Manager

8/10 - 좋아요

Yousuf

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location and greet staff
2024년 5월에 2박 숙박함
답변 제공: Hotel Warwick Geneva 님, 2024년 5월 7일
Dear Yousuf,Thank you for your glowing review! We're thrilled to hear you enjoyed your stay with us. We look forward to welcoming you back soon!Warm regards,Julien OffreyGeneral Manager

10/10 - 훌륭해요

Ching Lim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is near train station and the room is very big and clean
2024년 4월에 1박 숙박함
답변 제공: Hotel Warwick Geneva 님, 2024년 5월 1일
Dear Ching, Thanks for your great review! We're glad you enjoyed our spacious, clean rooms and our proximity to the train station. Looking forward to welcoming you back soon!Best,Julien OffreyGeneral Manager

8/10 - 좋아요

christopher

좋아요: 청결 상태, 직원 및 서비스
The kettle did not v work and we could not make tea.
2024년 4월에 1박 숙박함
답변 제공: Hotel Warwick Geneva 님, 2024년 5월 1일
Dear Christopher, Thank you for your valuable feedback. We apologize for the inconvenience you experienced with the kettle. Please rest assured that we will address this issue promptly to ensure it does not happen again in the future.If there is anything else we can assist you with during your stay or in the future, please do not hesitate to let us know. We appreciate your understanding and hope to have the opportunity to welcome you back soon for a more seamless experience.Best regards,Julien OffreyGeneral Manager

8/10 - 좋아요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convient location if arriving by train - a 2 minute walk. Rooms were small but comfortable. Bed was excellent as were pillows. Did charge us 30CHF for early arrival which we didn’t understand or need. After talking with staff they did reverse it. Although the person that did the refund acted like it was coming from his pocket - very short with us. Breakfast is ok 29CHF. But food around is also very expensive.
2024년 4월에 3박 숙박함
답변 제공: Julien Offrey - General Manager 님, 2024년 4월 9일
Dear Robert, We're delighted to hear that you found our hotel's location convenient for travelers arriving by train.We apologize for any confusion or inconvenience caused by the early arrival charge. We aim to be transparent about our policies, and we're glad that we were able to resolve the issue promptly upon speaking with our staff. Regarding breakfast, we appreciate your feedback and will take it into consideration as we continually strive to improve our offerings. We understand that dining options in the area can be pricey, and we will look into ways to provide better value for our guests.Thank you once again for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Warm regards,

10/10 - 훌륭해요

Patrick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed in penthouse on the corner. Was massive. Beautiful
2024년 3월에 3박 숙박함
답변 제공: Hotel Warwick Geneva 님, 2024년 4월 2일
Dear Patrick, We're thrilled to hear that you enjoyed your stay in our penthouse corner suite! It's wonderful to know that you found it spacious and beautiful. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another memorable experience in the future!Kind regards, Julien OffreyGeneral Manager

6/10 - 괜찮아요

MAURO 님, sunny isles beach

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Very small room, poor breakfast, old installation
2024년 3월에 3박 숙박함
답변 제공: Hotel Warwick Geneva 님, 2024년 3월 29일
Dear Mauro, Thank you for your feedback. We apologize for any inconvenience during your stay. We will address the room size, breakfast options, and facility conditions to ensure a better experience in the future. We appreciate your input and hope to welcome you back for an improved stay.Best regards,Julien OffreyGeneral Manager

8/10 - 좋아요

Tanea

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location directy across from the train station. The staff was very nice. The room was very nice with great views of the mountains. The only issue is that the room was extremely hot at night - there was not air moving. We were told that the A/C is shut off at this time of year. We were advised to open the window. We were on the 6th floor right above a traffic light. We heard every car and truck that stopped at the light. We also heard people coughing, talking and yelling in the square below - sleep was unfortunately not an option. We loved Geneva just wished for a decent night's sleep.
2024년 3월에 1박 숙박함
답변 제공: Hotel Warwick Geneva 님, 2024년 3월 17일
Dear Tanea, Thank you for sharing your feedback with us. We're glad you appreciated our hotel's great location and the friendliness of our staff. It's wonderful to hear that you enjoyed the room and the views of the mountains.We apologize for the inconvenience you experienced with the room temperature and the noise disturbance from the traffic and square below. We understand how important a restful night's sleep is, and we regret that we couldn't provide that for you on this occasion.Your comments regarding the air conditioning and noise will be reviewed with our team to see how we can improve our services and facilities. We hope you still enjoyed your time in Geneva despite this setback, and we would love the opportunity to welcome you back for a more comfortable stay in the future.Warm regards,Julien OffreyGeneral Manager

10/10 - 훌륭해요

Christine

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gutes Business-Hotel in Genf.
2024년 2월에 1박 숙박함
답변 제공: Hotel Warwick Geneva 님, 2024년 3월 13일
Dear Christine, Thank you for your positive review! We're pleased to hear that you found our hotel suitable for your business needs in Geneva. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. We look forward to welcoming you back in the future!Kind regards,Julien OffreyGeneral Manager

8/10 - 좋아요

Pascal

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is very nice. Room has large window giving great view. Conveniently placed in the city centre and near the train station - Breakfast expensive for what it is - The fragrance diffused in the lobby smells very cheap. It does not go with the standing of the hotel.
2024년 2월에 3박 숙박함
답변 제공: Hotel Warwick Geneva 님, 2024년 3월 13일
Dear Pascal, Thank you for your feedback. We're glad you enjoyed the hotel and its central location. We'll review the breakfast pricing and address the fragrance in the lobby. We appreciate your input and hope to welcome you back soon.Kind regards, Julien OffreyGeneral Manager

8/10 - 좋아요

Nina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to train and bus stations. Comfortable room.
2024년 3월에 2박 숙박함
답변 제공: Hotel Warwick Geneva 님, 2024년 3월 13일
Dear Nina, Thank you for your feedback! We're glad to hear that you found our hotel conveniently located near the train and bus stations, and that you enjoyed the comfort of your room. We strive to provide a pleasant experience for all our guests, and we hope to have the opportunity to welcome you back in the future. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know.Kind regards, Julien OffreyGeneral Manager

10/10 - 훌륭해요

Douglas

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel. Right outside the train station but also super close to the old town
2024년 2월에 1박 숙박함
답변 제공: Julien Offrey - General Manager 님, 2024년 3월 3일
Thank you for your kind review! We're thrilled to hear that you enjoyed your stay at our hotel and found our location convenient, with easy access to both the train station and the charming old town. We hope to welcome you back again soon for another wonderful experience!

10/10 - 훌륭해요

MIGUEL ANGEL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cloe en recepción fue lo máximo. Tremenda atención
2024년 2월에 1박 숙박함
답변 제공: Julien Offrey - General Manager 님, 2024년 3월 3일
Estimado señor Miguel Angel,¡Muchas gracias por su amable comentario! Me alegra mucho saber que disfrutasle de la excelente atención de Cloe en recepción. Transmitiremos sus palabras al equipo. Esperamos poder recibirle nuevamente en el futuro cercano para brindarte otra experiencia fantástica.

10/10 - 훌륭해요

Sejal

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had an amazing time during our 2 nights. The room and view was gorgeous. Special thanks to Lucia for advising us on the city and excursions. We felt very comfortable in city with her recommendations. Location was perfect, walkable to the lake and main downtown. Tram station right outside hence easy access to UN office. We would love to come back and stay here.
2024년 2월에 2박 숙박함
답변 제공: Julien Offrey - General Manager 님, 2024년 2월 26일
Dear Sejal,Thank you so much for your glowing review! We're thrilled to hear that you had an amazing time during your stay with us. It's wonderful to know that you found the room and view gorgeous and that Lucia's recommendations made your experience even better. We'll be sure to pass along your special thanks to Lucia for her outstanding service. We're delighted that our convenient location added to your enjoyment, with easy access to both the lake and downtown area, as well as the tram station for your convenience. We can't wait to welcome you back for another fantastic stay in the future! If there's anything else we can assist you with, please don't hesitate to let us know.

8/10 - 좋아요

Binay

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staffs, reasonably clean and great location.
2024년 2월에 3박 숙박함
답변 제공: Julien Offrey - General Manager 님, 2024년 2월 23일
Dear Binay,We are so glad to hear from your stay and to read that you found our staff friendly, appreciated the cleanliness of our establishment, and enjoyed our convenient location. We strive to provide a comfortable and welcoming experience for all our guests. We look forward to welcoming you back in the future!

10/10 - 훌륭해요

Kunio

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
交通の便がとてもよく、過ごしやすい。
2024년 2월에 5박 숙박함
답변 제공: Julien Offrey - General Manager 님, 2024년 2월 22일
I wanted to express my sincere gratitude for your kind review! Your positive feedback about our transportation service and the ease of spending time here is incredibly rewarding to read.We continuously strive to provide our guests with a convenient and enjoyable experience, and it's incredibly encouraging to know that we've achieved that goal with you.Your support means a lot to us, and we hope to have the pleasure of welcoming you back soon for an even better experience!Best regards,

10/10 - 훌륭해요

Hamad

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Omar is the best
My stay at the hotel was perfect. I always stay at this hotel because of the concierge man whose name Omar. Omar is very professional man. He speaks fluent English and flow in French. He’s always polite and helpful. I like this hotel because of him. I have been staying at this hotel for the past five years because of Omar. Making this hotel very successful, because of his kind, hospitality, professional, and kindness.
2024년 2월에 2박 숙박함
답변 제공: Julien Offrey - General Manager 님, 2024년 2월 22일
Dear Hamad,We are delighted to hear that your stay at the hotel was perfect and that you enjoyed the service provided by our concierge, Omar. We are extremely proud to have Omar on our team. Your testimony regarding his professionalism, fluency in English and French, as well as his kindness and helpfulness, is greatly appreciated.We are glad that you have chosen to stay with us over the past five years largely due to Omar. We will pass on your kind words to our entire team to encourage and inspire them to maintain our high standards of customer service.Looking forward to see you again next year.

8/10 - 좋아요

Richard

좋아요: 청결 상태
Ok
2024년 2월에 1박 숙박함
답변 제공: Julien Offrey - General Manager 님, 2024년 2월 22일
Dear Richard,Many thanks for taking the time to rate us with a 4 out of five.Please do not hesitate to share should you have more feedback about your stay.We hope to have the opportunity to welcome you for another enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know.

8/10 - 좋아요

Thais

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Julien Offrey - General Manager 님, 2024년 2월 22일
Dear Thais,Warm greetings from Warwick Geneva.Thank you so much for your top rating of 8 out of 10.It was a pleasure to have you with us, and we hope to welcome you back soon. If you have any further concerns or requests, please feel free to contact us.

8/10 - 좋아요

Gabriele

좋아요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Julien Offrey - General Manager 님, 2024년 2월 22일
Dear Gabriele,Thank you for taking the time to share your feedback with us.We are committed to providing you with the best possible experience during your stay, and we hope to have the opportunity to welcome you back in the future to demonstrate our improvements.If you have any comments or suggestions, please do not hesitate to reach out to us. Your satisfaction is our utmost priority.

8/10 - 좋아요

ALEXANDER

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Effizient, freundlich gut gelegen
freundlicher Empfang, funktional gut eingerichtetes Zimmer, Gute Lage in der Nähe des Bahnhofs und der Drehscheibe des übrigen öffentlichen Verkehrs.
2024년 2월에 1박 숙박함
답변 제공: Julien Offrey - General Manager 님, 2024년 2월 22일
Dear Alexander,Thank you for your kind feedback! We are delighted to hear that you appreciated our friendly reception and found your room to be functional and well-appointed. It's great to know that you also enjoyed the convenient location of our hotel near the train station and other public transportation hubs.It was a pleasure to have you with us, and we hope to welcome you back soon. If you have any further concerns or requests, please feel free to contact us.

10/10 - 훌륭해요

Hannah

Amazing customer service
Beautiful hotel, great location, fantastic staff
2024년 2월에 1박 숙박함
답변 제공: Julien Offrey - General Manager 님, 2024년 2월 22일
Dear Hannah,Thank you so much for your wonderful review! We're thrilled to hear that you found our hotel beautiful, enjoyed our great location, and were impressed by our fantastic staff. Your kind words mean a lot to us, and we truly appreciate your feedback. If there's anything else we can do to make your next stay even more enjoyable, please let us know. We look forward to welcoming you back soon!

10/10 - 훌륭해요

RENE

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mr.
Mycket bra läge, centralt i Geneva.
2024년 1월에 1박 숙박함
답변 제공: Julien Offrey - General Manager 님, 2024년 2월 22일
Dear guest,Thank you for your positive feedback regarding our hotel's central location in Geneva! We're glad to hear that our convenient positioning added value to your stay. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out. We hope to welcome you back again in the future!

10/10 - 훌륭해요

Fabio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Otima localização
Excelente hotel, muito bem localizado, proximo do centro histórico, e na frente da estação de trem, o que facilita muito a chegada e saída. Além disso o hotel oferece um passe gratuito para andar com o metro/onibus na cidade.
2024년 1월에 1박 숙박함
답변 제공: warwick hotel 님, 2024년 1월 26일
Dear Fabio, Thank you for sharing your positive experience with us! We're delighted to hear that you found our hotel excellent and well-located, making your arrival and departure hassle-free. Being close to the historic center and in front of the train station is indeed a great advantage.We're also pleased that you appreciated our complimentary pass for the metro/bus, designed to enhance your exploration of the city. We look forward to welcoming you back for another fantastic stay.Best regards,Julien OffreyGeneral Manager

10/10 - 훌륭해요

Christophe

2024년 1월에 2박 숙박함
답변 제공: Julien Offrey - General Manager 님, 2024년 2월 22일
Dear Christophe,Thank you immensely for your stellar 5 out of 5 rating! Your satisfaction is our top priority, and we are committed to continuously improving and striving for excellence in all aspects of our hospitality. Should you have any further feedback or requests, please do not hesitate to reach out to us.Best regards,

10/10 - 훌륭해요

Doruntina

2024년 1월에 1박 숙박함
답변 제공: warwick hotel 님, 2024년 1월 26일
Dear Doruntina,Thank you for the wonderful review! We're thrilled to hear about your very good experience at our hotel. Your positive feedback is greatly appreciated, and we can't wait to welcome you back for another fantastic stay.Safe travels!Best regards,Julien OffreyGeneral Manager

10/10 - 훌륭해요

assem

2024년 1월에 1박 숙박함
답변 제공: Julien Offrey - General Manager 님, 2024년 2월 22일
Dear Assem,Thank you immensely for your stellar 5 out of 5 rating! Your feedback means the world to us and serves as a testament to our dedication to providing exceptional service and experiences. We eagerly await the opportunity to welcome you back for another outstanding stay. Until then, safe travels and warm regards from all of us here at Warwick Geneva.

10/10 - 훌륭해요

horacio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: warwick hotel 님, 2024년 1월 26일
Dear Horacio, We're delighted to read your positive review! Thank you for sharing your experience with us. We look forward to welcoming you back soon for another great stay.Best regards,Julien OffreyGeneral Manager

8/10 - 좋아요

Orla Ann

2024년 1월에 2박 숙박함
답변 제공: warwick hotel 님, 2024년 1월 26일
Dear Orla, Thank you for your fantastic review! We're thrilled to know you had a great experience. It was our pleasure to host you, and we hope to welcome you back for another wonderful stay.Best regards,Julien OffreyGeneral Manager

10/10 - 훌륭해요

Mario

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Voltando a Genebra!!
Localização excelente!! Equipe eficiente, com amabilidade e dedicação, destaque para David da recepção!! Voltando a Genebra a hospedagem será neste hotel com certeza!!
2024년 1월에 2박 숙박함
답변 제공: warwick hotel 님, 2024년 1월 26일
Dear Mario, Thank you for your kind words and positive review! We're thrilled to hear that you had an excellent experience, especially with David at reception. We're grateful for your loyalty and can't wait to welcome you back on your next visit to Geneva.Safe travels!Best regards,Julien OffreyGeneral Manager

10/10 - 훌륭해요

xiao duan

2024년 1월에 1박 숙박함
답변 제공: warwick hotel 님, 2024년 1월 12일
Dear Xiao, Thank you for the positive review! We're delighted you enjoyed your stay. Looking forward to welcoming you back soon!Best regards,Julien OffreyGeneral Manager