โALL OF THE STAFF at the Black Hawk are BEYOND Kind & Welcoming. We loved staying here 3 nights as we provided support to our fam on Ragbrai. We switched rooms and both were terrific. Spacious and clean with a lot of eclectic antiques throughout the hotel. Bartender at Cocktail lounge makes some great drinks and is also SUPER NICE. Great location with lots of restaurant options / bars. โ
โI had to ask for a different room because it was smelly and the sheets are dirty. The personnel was very kind though to replace the room to a cleaner one.โ
โNice place, but not much to do in the area as it was connected to the convention center where nothing was going on. Walking distance to Dan Gable Museum. Room was clean and bed was very comfortable. It was nice and quiet until some very loud people moved in next door. We called the front desk and they handled it immediately with no problems after. Good breakfast. Pay parking in parking garage across the street.โ
โIt was a beautiful room, comfy bed. Shower with built in seat was great for my handicapped husband. Wish there was a coffee pot in the room. The wifi was SLOW. Staff was friendly & helpful.โ
