โDespite being told that my booking was guaranteed and that you withdrew monies from my account - on arrival I was told that Sunbird had no knowledge of the booking, were full and had no knowledge of Hotels.com. My husband and I were left without any accommodation in the vicinity because of the World Rally Championships. You failed to respond to emails and phone calls to date. And have not refunded my moneyโ
โThis resort is not finished and not fully operational.
The main building and pool are under construction and not looking like they will be open any time soon.
We were the only guests at the resort (which was terrifying), so, they had very limited food items and a very small staff. We were handed a menu, but they had none of the items on the menu. The cabins were nice and clean, but our family cottage was at the back of the resort. This is where the terrifying part comes in!!!
At 2 o'clock in the...
โPersonnels attentionnรฉs, chaleureux et disponibles pour rรฉpondre aux questions. Cet endroit se situe ร mi-chemin entre le lac Nakuru et Naivasha, donc excellent emplacement pour visiter ces 2 endroits. A environ 2h30 de Nairobi. Tout le personnel de lโhรดtel va nous manquer, car leur gentillesse est mรฉmorable. Bravo!โ