"From the seamless online check-in and check-out process, I already had a great first impression. The front desk staff was also exceptionally friendly and welcoming.
They should take new photo bc room and hotels looks a lot better than the pictures they posted. And we know that's very rare.
As a mom traveling with a child who is extremely sensitive to cleanliness, I can say this with confidence: trust me — the room and bathroom were cleaner than many 5-star hotels I’ve stayed in Canada. Everything felt spotless and very well maintained.
The amenities were thoughtfully selected with only the essentials, but that’s exactly what made them feel so practical. Little details like charging ports and multi-outlet access showed that they really understand what travelers actually need.
The lobby was cozy, beautifully maintained, and made us feel comfortable right away. Parking was easy, and having the river right in front of the hotel made it perfect for a relaxing walk.
If you're heading toward Banff, or heading back to BC I would absolutely recommend staying here."