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We give this a 10/10 for a 4-star stay. For it being a facility that is not strictly a hotel, we were amazed by the experience. We must open with that the staff did a phenomenal job with communicating early and even assisting with surprising my girlfriend with flowers, a snoopy gift item, and wine. They also facilitated excursion reservations and helped us select them. They were extremely detailed and answered literally all of my questions. The building itself was very well maintained and the staff was always greeting us with a smile and always happy to help. Booking through Expedia gives you daily room service which was a great plus. The minor details that impacted score were that when we arrived, although we notified when we would be arriving, we waited about 20min for someone to greet us and walk us to our room. Once checked in and settling in for the night, we found some trash under our nightstand while plugging in our charger. The door handle to the bathroom wasn’t fully secured and slid off when going to close the door. And finally, one of the reclining chairs was not operational. Our experience at the rooftop pool was both extraordinary but also felt restricted. They have a strict policy that is predatory in nature. I want to be very clear about my choice of words- you are not allowed to bring ANY outside food or beverages… not even the welcome water bottles or previously purchased bottles from the same bar. All of our drinks tasted good but poured with a light hand.

My wife and I chose Sanctuary Garza Blanca Puerto Vallarta to celebrate our 16th wedding anniversary, and from the moment we arrived, we knew we were in for something special. We travel frequently and have been fortunate to experience some of the finest luxury hotels around the world, including Four Seasons, Mandarin Oriental, and Raffles. These experiences have given us a deep appreciation for thoughtful design, refined service, exceptional dining, and the small details that make a stay truly memorable. We stayed in the brand-new tower, and the experience was spectacular. Our room was beautifully designed, modern, spacious, and exceptionally comfortable. However, the views were undoubtedly the star of the show. Waking up to the Pacific Ocean each morning was breathtaking, and the scenery from our room and throughout the resort was unforgettable. The infinity pool was another highlight. Its My wife and I chose Sanctuary Garza Blanca Puerto Vallarta to celebrate our 16th wedding anniversary, and from the moment we arrived, we knew we were in for something special. We travel frequently and have been fortunate to experience some of the finest luxury hotels around the world, including Four Seasons, Mandarin Oriental, and Raffles. These experiences have given us a deep appreciation for thoughtful design, refined service, exceptional dining, and the small details that make a stay truly memorable. Sanctuary Garza Blanca not only met our expectations.it exceeded them.

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