“Someone in a staff spa uniform tried to enter my room at 10pm. When I chased him to the front desk, they did not apologize and only replied with an angry face, "it was a mistake". Very suspicious and unsafe and not acceptable. To date, I have not heard back from management which would indicate that they do not care. Also, my slider to the pool on pool level was unlocked when we finally got our room at 4:15pm instead of the 3pm check in time. Very disappointed in the hotel and staff. The...
“Someone in a staff spa uniform tried to enter my room at 10pm. When I chased him to the front desk, they did not apologize and only replied with an angry face, "it was a mistake". Very suspicious and unsafe and not acceptable. To date, I have not heard back from management which would indicate that they do not care. Also, my slider to the pool on pool level was unlocked when we finally got our room at 4:15pm instead of the 3pm check in time. Very disappointed in the hotel and staff. The...
Jeff