โWhen I asked for water at the check-out counter, the staff member dismissively pointed toward the gym, even though there was a water jar sitting right in front of him. He flat-out said he didnโt want to refill it. There was no one else waiting behind my family, so itโs not like he was busy. This kind of attitude is completely unacceptable and shows zero respect for guests.โ
โI reserved through Expedia including breakfirst as free. But reception didn't recognized every morning and I have to check always before having breakfirst. Furthermore, second time breakfirst is fully charged in my final receipt. I cannot accept and should be fixed correctly. The hotel and Expedia should reply to me ASAP.โ
โI really enjoyed my stay at this hotel. The pool was big and the water was warm. The fitness center had a-lot of equipment for a hotel. They had a wide variety of free wights as well as a Pelion bike. The rooms were clean and the staff were very nice. They were helpful too. The only complaint i have is that there are no microwaves in the rooms. But other than that, everything else was really good. โ
โThe front desk staff were great, from checking in to accommodating my needs during the stay. We were exhibiting at a tradeshow and they were so helpful to make things easier. The hotel itself was very nice but the front desk is the reason we will stay again. โ
โCame for the tub and architecture(delicious copper depth and available serotonin soak did not disappoint!) and must say was pleasantly surprised by the true emphasis on ways to build community during the stay via the sibling of a pizza place next door. Without being forceful (i wasnt exactly in a new people meeting mindset during my short travel weary stay) every person on staff helped me feel seen and taken care of. I witnessed new friendships blossoming at the bar both times i visited and...
โThe location of this hotel is only a short walk to 16th street mall and Coors field, which makes for an affordable, convenient location to enjoy Denver.โ
"I reserved through Expedia including breakfirst as free. But reception didn't recognized every morning and I have to check always before having breakfirst. Furthermore, second time breakfirst is fully charged in my final receipt. I cannot accept and should be fixed correctly. The hotel and Expedia should reply to me ASAP."
