4 outdoor pools, open 9:00 AM to 7:00 PM, pool umbrellas, sun loungers
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Reviews of Grupotel Las Pitas

4 out of 5
Grupotel Las Pitas
Viejos Tendereteros S/N, Urb. Bahía Feliz, San Bartolome de Tirajana, Las Palmas

Reviews

8.2

Very Good

Rating 10 - Excellent. 19 out of 55 reviews" "
Rating 8 - Good. 25 out of 55 reviews" "
Rating 6 - Okay. 8 out of 55 reviews" "
Rating 4 - Poor. 2 out of 55 reviews" "
Rating 2 - Terrible. 1 out of 55 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Hanri

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
It was so hard to check in. So many steps to get to the property. Hard to find parking in street. Property air conditioner was not working fine and was noisy. Property was far from beach and swimming pool. Over all that was waste of money.
Stayed 4 nights in Feb 2023
Response from Gsm on Mar 21, 2023
Dear Hanri,Thnak you for your visit and for your comments. We are sorry to hear you had complications to check in and to get to the apartment. We have taken note of your comments to improve our service.Best regards,Ulrica Andersson,hotel Manager Assistant

6/10 Okay

Piotr

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Liked heated pools, entertainment program, mini town around , view on the ocean, variety of options how to spend your time. The apartment was just fine and quite well equipped. You feel safe and the whole complex maintenance is of good quality.
Stayed 13 nights in Jan 2022
Response from GSM on Feb 20, 2022
Dear Piotr, Thank you for your visit. We're glad to know you found the whole complex maintenance of good quality and that you liked the apartment, the pools and the entertainment program. It would be a pleasure welcoming you back. Best regards, Ulrica Andersson, Hotel Manager assistant

6/10 Okay

jacqueline

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Tired property very tatty in places.
Stayed 1 night in Nov 2021

10/10 Excellent

Lamar

Liked: Cleanliness, room comfort
Good
Good
Stayed 2 nights in Dec 2020
Response from GSM Bafe on Jan 24, 2021
Thank you for your feedback. We'll look forward to your return. Kind regards

10/10 Excellent

Pablo

Liked: Cleanliness, room comfort
Good property in fron of the sea
I got and upgrade to tres vidas wich is better view and more big rooms. I recommended to go for tres vidas for the view
Stayed 2 nights in Nov 2020

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to relax
A wonderful place for relaxing. The apartments are spacious and bright with modern furniture and either have a balcony or a terrace. The compound is full of palm trees and beautifully designed and offers tennis courts, a spa, and many other facilities. The only downside is that there is not really a beach (apart from the pebble stone area that provides access to the water). Staff is excellent and extremely efficient and helpful. A highly recommendable place.
Stayed 2 nights in Jan 2020
Response from GSM on Jan 16, 2020
Dear guests, Thank you very much for your lovely review. It was our pleasure hosting you. Best wishes

8/10 Good

Negar

Stayed 7 nights in Nov 2019

8/10 Good

Rikard

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2019
Response from GSM on Jan 16, 2020
Thank you for your positive score.

8/10 Good

cinzia

Traveled with partner
Liked: Amenities, property conditions & facilities
La struttura è molto bella e curata. La camera anche se non pulitissima era comoda e funzionale. L'unica nota negativa è che in fase di check-in erano in 3 persone e nessuno ci ha accompagnato all' appartamento. Abbiamo girato un' ora sotto il sole, trascinando le valigie!
Stayed 7 nights in Apr 2024

6/10 Okay

Emma

Traveled with family and small children
No me gustó la distancia que habia desde los apartamentos hasta el hotel que era donde estaban las piscinas , espectaculos y demás, ademas tampoco me gustó que todo en el hotel se habkara en inglés cuando alli tambien habian españoles
Stayed 2 nights in Apr 2024

8/10 Good

Quarati

Liked: Cleanliness
Stayed 2 nights in Feb 2024

8/10 Good

Anja

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Janne Armas

Liked: Cleanliness, room comfort
Miniloma
Bungalovi vähän jo parhaat päivänsä nähnyt, mutta siivouksen taso oli hyvä eli siistinä pidettiin paikat. Arvostimme omaa rauhaa, oli kiva kun oli oma terassi missä istuskella aamuin illoin!
Stayed 3 nights in Jan 2024

8/10 Good

Andrea

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Die Bungalowanlage ist Teil einer großen Anlage. Die Bungalows sind ruhig gelegen. Die Poolanlage befindet sich direkt am großen Hotel, hier ist es sehr wuselig. Für Familien mit Kindern geeignet, für uns weniger. Wir haben den Poolbereich nur eine Stunde vor Schluss genutzt, da war es etwas entspannter.
Stayed 4 nights in Dec 2023

10/10 Excellent

Betsy

Liked: Cleanliness, room comfort
Stayed 7 nights in Dec 2023

6/10 Okay

Alba María

Liked: Cleanliness, property conditions & facilities
Todo excelente, solo cambiaría facilitar a los niños información y juegos en Español
Stayed 8 nights in Aug 2023

10/10 Excellent

Dione Elena

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2023

8/10 Good

Mª Soledad

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Isabella Estupinan

Traveled with family
Liked: Cleanliness, room comfort
Perfekt
Lejlighederne passe fint til en lille familie og ligger smukt op ad en skråning. Omgivelserne er perfekre med restauranter, små butikker og et dejlig pool område. Stranden er meget stenet. Det er nemt at komme fra hotellet og rundt på øen med bussen.
Stayed 7 nights in Jan 2023
Response from Gsm on Jan 23, 2023
Kaere Isabella,Tusen takk för de fina kommentarerna.Vi hâper vi kan velkomne dere tilbake snart.Beste hilsen,Ulrica AnderssonGuest Service Manager

4/10 Poor

maykel

Traveled with family
Disliked: Cleanliness, room comfort
Habitación sucia y con mal olor ,conozco bien la instalación ya que he estado en otros hoteles del mismo lugar pero Las pitas en la habitación 1 había mucha falta de limpieza
Stayed 4 nights in Jan 2023
Response from Gsm on Jan 23, 2023
Estimado Maykel,Gracias por dejarnos saber de su experiencia.Le pedimos disculpas por no haber tenido la limpieza en perfectas condiciones. Se va a revisar en seguida con la gobernanta para mejorar nuestro servicio.Gracias una vez más por su visita y por su confianza. Por favor no duden en ponerse en contacto conmigo en su próxima visita. Sería un placer saludarles. Atentamente,Ulrica AnderssonAsistente de dirección

6/10 Okay

CESAR ALVARO

Liked: Cleanliness
Apartamentos antiguos bien conservados con bonitas zonas ajardinadas Importante no permiten el uso de las instalaciones una vez que se haya hecho el check out, si tiene un vuelo que sale tarde
Stayed 2 nights in Oct 2022

10/10 Excellent

Michal

Traveled with family
Liked: Cleanliness, room comfort
Spokojenost
Krásné prostředí, ideální pro děti, výborné vyžití. Velkým plusem několik bazénů, všechny vyhřívané.
Stayed 7 nights in Feb 2022

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, room comfort
Fint hotel og meget venligt personale. Ville dog ønske at der blev sat en stop for blokering af solsenge om morgenen af gæster der ikke benytter dem.
Stayed 7 nights in Feb 2022

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 12 nights in Jan 2022

10/10 Excellent

Kaja Tveit

Traveled with group
Liked: Cleanliness, room comfort
Stayed 5 nights in Jan 2022
Response from GSM on Feb 2, 2022
Dear Kaja Tveit, Thank you very much for your top score. We'll be looking forward to welcoming you back to our hotel. Kind regards, Ulrica Andersson, Hotel Manager Assistant

8/10 Good

Hossein

Liked: Cleanliness, room comfort
Stayed 5 nights in Jan 2022
Response from GSM on Feb 2, 2022
Dear Mr. Hossein, Thank you so much for your positive score. We'd be enchanted to welcome you back. Kind regards, Ulrica Anderson, Hotel Manager assistant

8/10 Good

Carolina Andrea

Traveled with family
Liked: Cleanliness
Stayed 7 nights in Jan 2022
Response from Margarita Martin on Jan 17, 2022
Estimada Sra Andrea Agradecemos su estancia con nosotros y que haya dedicado un momento para dejar un comentario. Esperamos haya tenido buena estancia Saludos

8/10 Good

Ali

Stayed 4 nights in Jan 2022

8/10 Good

Annika

Traveled with family
Liked: Room comfort
Bra familje hotell. Middagen ok. Frukosten bra.
Stayed 6 nights in Dec 2021
Response from Margarita Martin on Feb 4, 2022
Thank you so much, for your feetback

10/10 Excellent

Nelson Jose

Traveled with family
Liked: Cleanliness, room comfort
Muy bién, un poco lejo el apartamento de las piscinas pero en linea general bien.
Stayed 3 nights in Oct 2021

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Struttura bene organizzata, vicino alla spiaggia e pulita, con servizi ottimi.
Stayed 3 nights in Jul 2021

8/10 Good

Jimmy

Traveled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Feb 2021

6/10 Okay

Verified traveler

Stayed 2 nights in Jan 2021

8/10 Good

MARIA SILVANA

Traveled with family
Liked: Room comfort
El hotel muy cómodo aunque la cabaña estaba bien retirada de la piscina, pero la habitación cómoda y limpia y la atención muy esmerada muy buena opción para ir en familia
Stayed 3 nights in Dec 2020
Response from GSM Bafe on Jan 24, 2021
Muchas gracias por su visita y sus comentarios positivos. Sería un placer recibirles de nuevo. Un cordial saludo

2/10 Terrible

Jounaida

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Esta fuera de playa ingles
Calidad precio no esta mal,
Stayed 4 nights in Sep 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Amenities
Muy bien ubicado. Los apartamentos cómodos y los servicios del hotel estupendos. El personal muy amable. Superó nuestras expectativas
Stayed 5 nights in Aug 2020
Response from GSM on Aug 18, 2020
Muchas gracias por vuestras palabras. Esperemos tener la oportunidad de recibirles de nuevo. Un saludo cordial de todo el equipo de Bahía Feliz

8/10 Good

Conni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alt på et sted
Dejligt sted. Lille by i sig selv.
Stayed 6 nights in Jan 2020
Response from GSM on Jan 30, 2020
Mange tack! Vi er glade att de syntes det var ett dejligt sted.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019
Response from GSM on Jan 16, 2020
Thank you!

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bra frokost. Vennlig service. Fantastisk beliggenhet.
Stayed 10 nights in Nov 2019
Response from GSM on Jan 18, 2020
Tusen tack för de fina kommentarerna!

8/10 Good

Janari-Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura immersa in un grande parco molto curato. Appartamenti ben arredati con terrazzina nel retro di servizio e terrazza anteriore con tavolo e sdraio. Piscine enormi, palestra eccellente, buffet di alto livello qualitativo con eccezionale abbondanza di proposte tanto a colazione che a pranzo e cena. La spiaggetta adiacente alla struttura non mi ha fatto impazzire. SPA a pagamento (almeno nella mia tariffa) ma ne vale la pena: piscina riscaldata con 3 terrazze, bagno turco e sauna nuovissimi.
Stayed 4 nights in Oct 2019
Response from GSM on Oct 24, 2019
Grazie mille per la tua recente visita. Siamo molto felici di sapere che ti è piaciuta la tua vacanza e che ti è piaciuto il buffet e le strutture dell'hotel. Speriamo di avere l'opportunità di darvi il benvenuto di nuovo.

8/10 Good

Viktoria

Stayed 7 nights in Sep 2019

8/10 Good

ROQUE

Stayed 1 night in Sep 2019

8/10 Good

María Elena

Liked: Staff & service
Disliked: Cleanliness, room comfort
No entiendo como un complejo tan grande no tenga parking , para aparcar en la zona pésimo y tampoco tiene piscina , solo la del hotel , lo cual es complicado conseguir hamaca y no puedes disfrutar de la piscina
Stayed 2 nights in Sep 2019
Response from GSM on Oct 15, 2019
Gracias por sus comentarios. Reciban un cordial saludo.

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service
El responsable de Recepción (Salvador) nos trató con muy malas formas. Habitación sucia. Piscina muy sucia, las 3. Todo el agua llena de trozos negros porque los azulejos están asquerosos y se va todo a la piscina.
Stayed 2 nights in Sep 2019
Response from GSM on Oct 15, 2019
Gracias por sus comentarios. Lamentamos que no hayan estado satisfechos con su estancia.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Me gusto la limpieza en general y todo bien cuidado,lo que no me gusto es tener que hacerlo todo en el hotel,piscina,comidas y resto de servicios
Stayed 6 nights in Sep 2019
Response from GSM on Oct 15, 2019
Agradecemos sus comentarios. Saludos cordiales.

8/10 Good

Assunta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from GSM on Aug 18, 2019
Thank you for the score. Gracias por su puntuación.

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Lejlighederne er beliggende i skønne omgivelser op ad en bjergskråning. Hyggelig terrasse. Lejligheden var lidt slidt, men ikke noget der havde nogen betydning. Selve hotelområdet med pool og restauranter var meget overfyldt og ikke særlig indbydende eller hyggeligt. Der var et område med solvogne væk fra poolen og ud mod havet, der var mere plads og ro.
Stayed 7 nights in Jul 2019
Response from GSM on Aug 18, 2019
Tack før deres besøk. Vår mest hektiska tid på året är under sommar skolferien. Vi håper vi kan ønske deg velkommen tilbake en annen tid på året når det er mer stille.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto. Volveremos en agosto y en septiembre.
Stayed 1 night in Jul 2019
Response from GSM on Jul 18, 2019
Muchas gracias! Estaremos encantados de recibirles.