Great Basin, United States of America hotel rooms at the Preferred

"We arrived at 930pm. And they're restaurants all were closed. The one Purple Parrot that was supposed to be open 24/7 was closed for weekly maintenance! The hotel was beautiful, staff was "put upon" and seemed like we were a bother. We normally stay at the Nugget and will probably go back to The Nugget. Super disappointed! "

"Yes"

"Love Little America!!!"

"The Chop House was great and the staff were very good. Check in was a little slow and we woke up the last morning to no water in the bathroom sinks or shower. "

"Yes"

"The property is extremely clean, rather minimalist and leaning modern. My issue was that EVERYTHING required a QR scan. No menus in the room for the restaurants or info about the local area. Very sterile. "

"Room had broken hot water knob on sink and bathroom smelled of mildew and had a few ants. The ice machines on every floor of the Birch tower were out of order. Hanna's was disgusting and over priced. The buffet was overpriced and not worth the money. Not a lot of selection and had old deserts that were honestly the worst. Had an ok experience in the casino for up until the last night we stayed. The blackjack dealer they brought in on the $5 table was a real jerk. Not based on anything other than his attitude. Everyone was enjoying themselves and having a good time until this guy showed up. Very nasty to the pit boss and customers. Not respectful or decent in any way. Very condescending and rude. I wouldn't recommend this place to anyone looking to enjoy their vacation."

"Clean room. Polite staff."

"Why am I paying for an empty garage when I could have parked outside of garage but still charged $20. Also, hot tub was closed for maintenance but resort fee still charged checking in at 930pm at night. This is why the hotels are empty"