"Beautiful and upscale property nestled between the beach and the rainforest. Every time we walked in the hotel, it smelled fantastic and it felt like an elevated experience. He staff were all very helpful and kind. Grounds were immaculate! Saw iguanas, turtles and ducks.
Kids loved hopping between the different pools and the two waterslides. The beach sand is not white just FYI, and the surf can be a bit dangerous at certain times for kids especially. I did get in it on our last day and it was fine but there are signs to be aware of riptide currents so it’s not the best beach for small children.
We truly had a great time! Did want to note there isn’t any main activity area inside for kids/families such as a game room or movie room. It’s mostly all around the pool. My kids also were wanting to do mini golf, but they didn’t have that. Would be a great addition!
There can be quite a wait in the morning for breakfast and coffee at Roots To Go (yummy food!) so if you are in a hurry, just get there early as you can. They did run out of things like donuts and pastries. Food quality was excellent!
There is a gift shop with a few snacks, but not much to choose from as it’s mostly souvenir and clothing items. The hotel should consider adding a grab and go convenience type store for those trying to get to the rainforest, Old San Juan, etc early or anyone needing a quick lunch or snack with picky kiddos!"
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