Greater Antilles, Caribbean hotel rooms at the Hilton Hotels

"Clean, freindly, safe and beautiful. "

"Don’t go to the spa. They don’t know what they’re doing. I went for a massage and she cracked my back like a chiropractor. I told my chiropractor and he said she could’ve damaged my back because she’s not trained to do that. The spa is overpriced and you feel like you’re on a time clock to rush out of there."

"Food very average. Rooms clean and well designed. Staff amazingly friendly and helpful. Access to beach is great but beach is very dangerous. Constant red flag not to go swim. Front desk kept messing up our room keys. Had to go back three times to fix. And concierge forgot about my car rental info. Overall 3.5 out of five rating. "

"The only problem is the noise after quite hours and people got drunk and yelling at hotel properties "

"Check in process was terrible. We ran into issues with payments, however the man checking us in once we got to our room he called the room and said they weren’t bringing our bags we had to go get them from lobby then stated they didn’t charge us correctly his exact words “all I know you owe 380.00” very rude on the phone. Worst experience only nice person was Tony. Kids show we all felt like we were sitting in the dark. Buffet was dark, food was the same every day. Food was maybe a 1star. Needless to say I don’t leave reviews and this says a lot how terrible it was with water also shutting off, room flooded list goes on. "

"Overall i give this a solid 4 star. The beach and location were 5 star but food was just so so and like most all inclusive the alcohol was bottom shelf. The buffets didn’t have a ton of selection but rather the same foods over and over in different sections. The sit down restaurants were actually pretty good. We love the Italian(not referring to the pizza place Focacia) along with the Indian cuisine was really good. They also have a Cafe that does espresso that was great and they had awesome crepes and waffles there. Additionally by the food trucks each day they did more of an authentic Dominican meal options that was made fresh and it was always one of my favorites. The staff for the most part were really good with only a few that weren’t great. The resort itself was really nice, nice finishes and ambiance and i understand being on the ocean and with the high humidity its hard to keep things up but there could be a bit more attention to detail in the painting of the rooms and cleaning. Again overall it’s a solid 4 stars and i find it very difficult to give a 5 star to any resort or hotel. My wife and enjoyed our stay and would go back especially when you look at the cost compared to other resorts."

"Resort was very clean and they really kept up with the landscaping. The beach was absolutely stunning! The resort had so much to do you were never bored. Food was average but still one of my favorite resorts I have visited. Will definitely be coming back :)"

"Room was clean with pool view. Shower didn’t drain properly and left water all over floor. "

"Beautiful resort.Very clean, modern & welcoming. had two food trucks near the water park. I must say I did enjoy my stay but with a few hiccup our flight was delayed,arrived at the hotel late 7:30pm 8pm. We were seated while a staff member checked us in, they did not explain or informed us of anything.. just gave us our bracelets/ room key. There a barcode on the “ room key “ holder that another hotel guest a day later told us to down load and we could see what is happening through the days in the resort/ room service menu/restaurants etc. My biggest problem. I reserved a double bed suite since it would be my cousin a guy and me staying. When I got to my room it was single bed .. I called reception and was basically told that unfortunately first come first with rooms That they could accommodate me tomorrow and that the sofa bed can be used. They informed me room service would come and set it up. We left get something to eat and when we returned no one had came to set up or bring estar covers and pillows for the sofa bed. Called informed and someone showed up opened the sofa bed , no pillows or blankets and left. Next morning went to the lobby early, request a room change and was told no rooms available and that maybe they could accommodate me tomorrow. Wait what?i reserved two beds!ask if there were rooms available with two beds in the adults only side,but I would be charged extra fee, so it was sleep on a sofa bed or pay a fee to get the extra bed you reserve. "