โThe restaurant was impeccable. The choices of snacks extremely creative & tastey! The breakfast coffee amazing. Service was exceptional and beyond our expectations- from greeting the receptionist after walking in the door to the night time room tuck down service.
In addition, the cleanliness of the hotel and our room also was beyond expectations.โ
โWe were a family of 8 staying for the first time at The Emory and all the staff were so welcoming and kind. The hotel itself is fairly new and in a great location across from Hyde Park. The rooms are a great size and the ABC Kitchen restaurant was great for dinner and breakfast. The only down side was the roof top bar which is very small and couldn't accommodate our group size but we enjoyed a drink in the ground floor bar. Friendly and knowledgeable staff. We will be back, Thank youโ
โWir waren fรผnf Tage als Paar im Mandarin Oriental in London und haben uns sehr wohl gefรผhlt. Das Hotel ist sehr einladend und die MitarbeiterInnen waren jederzeit zuvorkommend und freundlich. Das Zimmer war schรถn gestaltet und รคuรerst sauber. Alles war super modern eingerichtet. Es entsprach alles unseren Erwartungen und wir wรผrden jederzeit wieder ins Mandarin Oriental einchecken!โ
โWe had such a pleasant stay at The Guardsman Hotel! The front desk lady was awesome. She helped carry our luggage up and even gave us a quick room tour. The maintenance guy was super quick and polite when helping us with the safety box. And the gentleman working in the restaurant was absolutely amazing. So friendly and kind, he really made our experience special.
The location is unbeatable. You are just steps away from all the top tourist spots, restaurants, and shops. I will definitely be...
โThe location, concept, interior, service, etc. are fantastic.
In particular, the staff's proactive and professional response was excellent.
However, there were some problems with payment communication.
I did not hear any information that there was a limit to the amount of breakfast.
This is the first time I have seen a system that limits meal costs.
Some additional costs, such as drinks, were indicated on the invoice as lunch costs. We had problems communicating with each other a few times.โ
"I was so impressed with Lima, who was responsible for everything from check-in to minor service. The hotel was so perfect and the lounge on the first floor was very well maintained.
If I go to London again, I will definitely make a reservation again."
