โEverything was great -- except for early arrival. It appeared that folks who paid directly had immediate access to their rooms and folks who used hotels, booking, expedia were afforded a two-hour access. I was told I could get a room by 1pm on the phone. When I arrived, I was told check out was11AM; 30 minutes later, was advised guests had until noon to check out -- when I could clearly see conference guests exiting with luggage; then I was informed that a supervisor needed to inspect each room...
โEverything was great -- except for early arrival. It appeared that folks who paid directly had immediate access to their rooms and folks who used hotels, booking, expedia were afforded a two-hour access. I was told I could get a room by 1pm on the phone. When I arrived, I was told check out was11AM; 30 minutes later, was advised guests had until noon to check out -- when I could clearly see conference guests exiting with luggage; then I was informed that a supervisor needed to inspect each room...
Elizabeth