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"If I could give this hotel 6 stars I would. The "experience" is everything you should expect when comfort, class, excellent service and quality meet cozy, quaint, elegant and welcoming, while rejecting ostentatious, pretentious and cold "luxury". I travelled solo for work (attending a conference over the weekend at ULB) and arrived a couple of days early to explore the city. My consistent litmus test for evaluating any hotel is: "Would I stay here again... voluntarily, on purpose?" Here's my answer: I WILL come back. I will visit Brussels JUST SO that I can spend 3 or 4 nights with my wife at this hotel and explore the city with it as our home base. The location is perfect: a 5 minute walk from train stations and the Grand Place. You can do a LOT of convenient "touristing" without long cab rides. The shower should be considered a sinful pleasure. The room includes welcome chocolates, a Nespresso machine with pods, and complimentary Aqua Panna bottles. The breakfast is out of this world amazing: 2 glorious coffee machines and a spread worthy of kings. The front desk, restaurant and overall service was genuinely helpful, caring, always professional and extremely welcoming. This hotel is a no brainer, best value, super enjoyable experience."

"Excellent customer service "

"Great Hotel! Great location, nice room, breakfast - feast of Gods. Very nice staff. Will come back! "

"Very centrally located. Room nice, bed comfortable - staff lovely. "

"Excellent service and very clean."

"For me, it was nice to see so many faces of color in positions of responsibility."

"Functional, did what it says on the tin. "

"Big rooms, clean, comfortable."

"Staff were nice, breakfast was very good and hotel was clean and welcoming. The room was clean and modern with a nice bed and big pillows."