2/10 Terrible
Alejandro
Business traveler
Jun 12, 2024
Disliked: Property conditions & facilities
Hello. I would like someone to contact me if possible. I would like to have a refund at list for 1 night as the Hotels conditions were beyond bad. The first night the air conditioning wasn’t working so I couldn’t sleep, I complain on the front desk and they change my room for another one that didn’t have water the following day in the morning. The worst part is that they knew that they have water issues so they have to give me a room so I can take a shower. So many inconvenience and they actually have no clue what they’re doing. Having breakfast the first day on Saturday morning it was like being on the beach sweating because also have issues with the AC on the Restaurant area. I like to have a refund. Thanks