HG Hotel

Property class: 4

Choose dates to view prices

Located close to Plaza Galerias Guadalajara Shopping Center and US Consulate General Guadalajara, HG Hotel provides a terrace, dry cleaning/laundry services, and car rentals on site. Free in-room WiFi is available to all guests, along with a health club and a 24-hour business center.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
The current price is ₩109,270
₩132,216 total
includes taxes & fees
Sep 26 - Sep 27

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Double Room

9.2 out of 10
Wonderful
(39 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

A hotel room with a wooden floor, a large bed with a white and orange bedspread, a nightstand with a lamp, a desk with a chair, and a large bathtub.

Junior Suite

9.0 out of 10
Wonderful
(22 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard

In-room safe, desk, iron/ironing board, cribs (surcharge)

Double Room Standard

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Located in Zapopan, HG Hotel is connected to a shopping center. University of Guadalajara Assembly Hall and Basilica de Zapopan are notable landmarks, and travelers looking to shop may want to visit Plaza Galerias Guadalajara Shopping Center and Plaza Patria. Looking to enjoy an event or a game? See what's going on at PALCCO or Akron Stadium. Visit our Zapopan travel guide
Map
Av. Vallarta No. 5281, Zapopan, JAL, 45030

What's nearby

  • Plaza Galerias Guadalajara Shopping Center
    7 min walk - 0.6 km
  • Metropolitan Park
    17 min walk - 1.5 km
  • Royal Hospital San José
    5 min drive - 1.9 km
  • La Gran Plaza Fashion Mall
    5 min drive - 2.3 km
  • Akron Stadium
    11 min drive - 4.2 km

Getting around

  • Mexicaltzingo Station
    8 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL)
    45 min drive

Restaurants

  • Starbucks
    7 min walk
  • Don Rojo
    1 min walk
  • Costco Área Fast Food
    6 min walk
  • Vips
    10 min walk
  • La Santa Cruz
    6 min walk

About this property

HG Hotel

  • Upscale hotel near Plaza Galerias Guadalajara Shopping Center
  • Located close to US Consulate General Guadalajara and Akron Stadium, HG Hotel provides a terrace, dry cleaning/laundry services, and car rentals on site. Free in-room WiFi is available to all guests, along with a health club and a 24-hour business center.
  • Other perks at this hotel include:
    • Free self parking and valet parking
    • Airport drop-off service (surcharge), an elevator, and meeting rooms
    • A TV in the lobby, luggage storage, and tour/ticket assistance
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 75 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with hair dryers
    • 40-inch flat-screen TVs with cable channels
    • Balconies, cribs/infant beds, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour airport drop-off shuttle (surcharge)
  • Area shuttle (surcharge) up to 2 km
  • Free covered self parking on site
  • Free covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Things to do

  • Health club
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 538 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • 6 steps to reach entrance
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Elevator (51 inch wide door)
  • Grab bar near toilet (45 inches high)
  • Lever door handles
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Mosquito nets
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: MXN 600

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: MXN 600

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 600 per pet, per night

1 total (up to 26 lbs per pet)

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are available for MXN 400 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 600.00 per vehicle (maximum occupancy 4)
  • Pet fee: MXN 600 per pet, per night
  • Early check-in fee: MXN 600 (subject to availability)
  • Late check-out fee: MXN 600 (subject to availability)
  • Crib (infant bed) fee: MXN 400 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

A car is not required for transportation to and from this property
Parking height restrictions apply

Frequently asked questions

Is HG Hotel pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 26 lbs per pet. There's a fee of MXN 600 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at HG Hotel?

As of Sep 19, 2026, prices found for a 1-night stay for 2 adults at HG Hotel on Sep 26, 2026 start from ₩109,270, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at HG Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of MXN 600 (subject to availability). After-hours check-in is not available.

What time is check-out at HG Hotel?

Check-out is at noon. Late check-out is available for MXN 600 (subject to availability).

Does HG Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport. A fee of MXN 600.00 per vehicle applies.

Where is HG Hotel located?

Situated in the business district, this hotel is 0.5 mi (0.7 km) from Plaza Galerias Guadalajara Shopping Center and 2.4 mi (3.9 km) from US Consulate General Guadalajara. Expo Guadalajara and PALCCO are also within 6 mi (10 km).

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Reviews

HG Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

8.4

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 637 out of 1000 reviews
Rating 8 - Good. 217 out of 1000 reviews
Rating 6 - Okay. 89 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service, location for us was great easy to get to.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lively hotel with a wonderful staff
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
They are friendly, the hotel is clean but bed and pillows aren’t comfy.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
I always like staying here it’s a safe and secure place
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet rooms,gut lokation,nice service
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great location for travelling secure parking and friendly staff. Room was good but bed was a little small. I should have got a 2 bed room. Great hotel
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable bed. It has a big jacuzzi.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
My top 3 hotels Great, price, very clean increíble staff great service I like the location close to malls and restaurants
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service and attention! Safe place! Gated area for vehicles Clean room Decent
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Good Service

Great hotel to stay when traveling in and out of GDL. Great customer service, form wake up call to transportation set up.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and convenient
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Love that they have a restaurant with amazing food in addition to a nice gym area. Walking around is not a problem at all for me
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Had surgery day before check in. The staff was very kind and helpful
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Everything was great just a little of air on the bathroom and bed the first day but after that day everything was great and clean very recommended for the price and location.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi, my experience on HG was very nice, the beds were so comfortable, amazing hot water shower, incredible respectful staff. Thanks for everything. Come back to HG hotel? Definitely yes . No regrets about our stay here. Thanks. Ramon Ruiz.
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
I would like to recognize the staff. Unfortunately I don’t have their names but the lady during my check in was super nice and professional. Special recognition to the guys working in afternoon they were super helpful, friendly, polite, professional. Once again I don’t have their names but hopefully they can be recognized. If I have to say a negative thing is the pillows can have an upgrade and in my situation the same guest wouldn’t let me sleep at all due all the running and slamming on the doors and being super loud but once I called to the night receptionist he was more than helpful
Stayed 2 nights in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service from the ladies of the front desk, really disappointed with the room the air conditioning was not working at all. I’ll never be back in there.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff, clean hotel, and accessible parking.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super easy to work with this hotel and staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and rooms were great
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Staff friendly, around area shopping center , restaurants.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay for a weekend
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Todo excelente
Stayed 1 night in Apr 2026