Verified
6/10 Okay
DINETTE
Apr 8, 2026
Liked: Cleanliness, staff & service
Disliked: Amenities
DINETTE
Stayed 1 night in Apr 2026
HG Hotel
4.0 star property
Travelers can rejuvenate at the 24-hour fitness center, test their archery skills nearby, or savor delicious meals at THE88BISTRO surrounded by modern comfort
Choose dates to view prices
Photo gallery for HG Hotel
HG Hotel, near Plaza Galerias Guadalajara Shopping Center, offers an international cuisine restaurant and 24/7 health club. Guests relax on the sunny terrace while kids enjoy the playground. Free in-room WiFi and dry cleaning services are available, with impressive staff.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
- Parking included
- Free WiFi
- Restaurant
- Air conditioning
- Gym
- Breakfast available
The current price is ₩88,962
₩88,962
₩107,644 total
includes taxes & fees
May 22 - May 23
Room options
Check availability for these dates
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Standard Double Room
Standard Double Room
9.29.2 out of 10
Wonderful
37 reviews
(37 reviews)
- 35 sq m
- 1 bedroom
- Sleeps 4
- 2 Queen Beds
- Free WiFi
View all photos for Junior Suite
Junior Suite
9.09.0 out of 10
Wonderful
22 reviews
(22 reviews)
- 45 sq m
- Sleeps 2
- 1 King Bed
- Free WiFi
View all photos for Double Room Standard
Double Room Standard
10.010.0 out of 10
Exceptional
1 review
(1 review)
- 24 sq m
- Sleeps 4
- Free WiFi
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About the neighborhood
Located in Zapopan, HG Hotel is connected to a shopping center. University of Guadalajara Assembly Hall and Basilica de Zapopan are notable landmarks, and travelers looking to shop may want to visit Plaza Galerias Guadalajara Shopping Center and Plaza Patria. Looking to enjoy an event or a game? See what's going on at PALCCO or Akron Stadium. Visit our Zapopan travel guide
Av. Vallarta No. 5281, Zapopan, JAL, 45030
What's nearby
- Plaza Galerias Guadalajara Shopping Center7 min walk - 0.6 km
- Metropolitan Park17 min walk - 1.5 km
- Royal Hospital San José5 min drive - 1.9 km
- La Gran Plaza Fashion Mall5 min drive - 2.3 km
- National Chamber of Commerce6 min drive - 2.3 km
Getting around
- Mexicaltzingo Station8 min drive
- Don Miguel Hidalgo y Costilla Intl. Airport (GDL)45 min drive
Restaurants
- Starbucks7 min walk
- Don Rojo1 min walk
- Vips10 min walk
- Los PP's Mariscos7 min walk
- Mariscos El Carnal2 min walk
About this property
HG Hotel
Upscale hotel near Plaza Galerias Guadalajara Shopping Center
Located close to US Consulate General Guadalajara and Akron Stadium, HG Hotel provides a terrace, a playground, and a hair salon. The on-site international cuisine restaurant, KAFEI, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car rentals on site.
Other perks at this hotel include:
- Free self parking and valet parking
- Cooked-to-order breakfast (surcharge), airport drop-off service (surcharge), and an elevator
- Luggage storage, a 24-hour front desk, and secured bicycle storage
- Guest reviews speak highly of the helpful staff
Room features
All 75 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
- Bathrooms with hair dryers
- 40-inch flat-screen TVs with cable channels
- Balconies, cribs/infant beds, and electric kettles
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Height restrictions apply for onsite parking
- 24-hour airport drop-off shuttle (surcharge)
- Area shuttle (surcharge) up to 2 km
- Free covered self parking on site
- Free covered valet parking on site
- Free RV/bus/truck parking on site
- Wheelchair-accessible parking available
Food and drink
- Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 130 to 180 for adults and MXN 90 to 90 for children
- A restaurant
Restaurants on site
- KAFEI
Things to do
- 24-hour health club
- Bicycle storage
- Playground
- TV in common areas
Family friendly
- Crib (surcharge)
- Laundry facilities
- Playground
Conveniences
- 24-hour front desk
- Free newspapers in lobby
- Hair salon
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Porter/bellhop
- Tour and ticket assistance
Business services
- 24-hour business center
- 538 square feet of conference space
- Meeting rooms
Outdoors
- Terrace
Spa
- In-room massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- 2 accessible parking spaces
- 6 steps to reach entrance
- Accessible airport shuttle
- Doorbell and phone notification
- Elevator (51 inch wide door)
- Grab bar near toilet (45 inches high)
- Lever door handles
- Magnifying mirror
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible restaurant
More
- 1 building
- 6 floors
- Banquet hall
- Mosquito nets
- Smoking not allowed
- Traditional architecture
Room amenities
Bedroom
- Bedsheets provided
- Crib (surcharge)
Bathroom
- Hair dryer
- Private bathroom
- Towels provided
Entertainment
- 40-inch flat-screen TV with cable channels
Food and drink
- Electric kettle
- Limited room service
More
- Air conditioning (climate-controlled)
- Desk
- Free local calls
- Heating (climate-controlled)
- Iron/ironing board
- Phone
- Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 600
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 600
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for MXN 400 per night
Property payment types
Important information
Optional extras
- Fee for cooked-to-order breakfast: approximately MXN 130 to 180 for adults, and MXN 90 to 90 for children
- Airport shuttle fee: MXN 600.00 per vehicle (maximum occupancy 4)
- Early check-in fee: MXN 600 (subject to availability)
- Late check-out fee: MXN 600 (subject to availability)
- Crib (infant bed) fee: MXN 400 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Parking height restrictions apply
Frequently asked questions
Is HG Hotel pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at HG Hotel?
As of May 14, 2026, prices found for a 1-night stay for 2 adults at HG Hotel on May 22, 2026 start from ₩88,962, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking and valet parking are free at this property.
What time is check-in at HG Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of MXN 600 (subject to availability). After-hours check-in is not available.
What time is check-out at HG Hotel?
Check-out is at noon. Late check-out is available for MXN 600 (subject to availability).
Does HG Hotel provide a shuttle to the airport?
Yes, there's a shuttle from the hotel to the airport. A fee of MXN 600.00 per vehicle applies.
Where is HG Hotel located?
Situated in the business district, this hotel is 0.5 mi (0.7 km) from Plaza Galerias Guadalajara Shopping Center and 2.4 mi (3.9 km) from US Consulate General Guadalajara. Expo Guadalajara and PALCCO are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
HG Hotel Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.6
Amenities
9.2
Staff & service
8.6
Property conditions & facilities
Rating 10 - Excellent. 637 out of 1002 reviews
10 - Excellent
637
Rating 8 - Good. 221 out of 1002 reviews
8 - Good
221
Rating 6 - Okay. 87 out of 1002 reviews
6 - Okay
87
Rating 4 - Poor. 28 out of 1002 reviews
4 - Poor
28
Rating 2 - Terrible. 29 out of 1002 reviews
2 - Terrible
29
Reviews
Verified
8/10 Good
Umut
Jan 25, 2026
Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Umut
Stayed 1 night in Jan 2026
Verified
8/10 Good
Cindy
Nov 16, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service, location for us was great easy to get to.
Cindy
Stayed 1 night in Sep 2025
Verified
8/10 Good
Steve
Feb 3, 2026
Liked: Cleanliness, amenities, property conditions & facilities
Great location for travelling secure parking and friendly staff. Room was good but bed was a little small. I should have got a 2 bed room.
Great hotel
Steve
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
Janice E.
Sep 25, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
It was a lively hotel with a wonderful staff
Janice E.
Stayed 1 night in Sep 2025
Verified
10/10 Excellent
María y.
Jul 26, 2025
Liked: Cleanliness, staff & service
I always like staying here it’s a safe and secure place
María y.
Stayed 1 night in Jul 2025
Verified
8/10 Good
Sofia
Nov 26, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service and attention!
Safe place!
Gated area for vehicles
Clean room
Decent
Sofia
Stayed 3 nights in Nov 2025
Verified
10/10 Excellent
Marek
Feb 1, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet rooms,gut lokation,nice service
Marek
Stayed 2 nights in Jan 2025
Verified
10/10 Excellent
Adela
Jul 15, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable bed. It has a big jacuzzi.
Adela
Stayed 1 night in Jul 2025
Verified
10/10 Excellent
evelyn
Jan 12, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
My top 3 hotels Great, price, very clean increíble staff great service I like the location close to malls and restaurants
evelyn
Stayed 1 night in Dec 2024
Verified
10/10 Excellent
Gustavo
Jul 29, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and convenient
Gustavo
Stayed 2 nights in Jul 2025
Verified
10/10 Excellent
Erika
May 26, 2025
Liked: Cleanliness, property conditions & facilities, room comfort
Good Service
Great hotel to stay when traveling in and out of GDL. Great customer service, form wake up call to transportation set up.
Erika
Stayed 1 night in May 2025
Verified
10/10 Excellent
María y.
May 5, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Love that they have a restaurant with amazing food in addition to a nice gym area. Walking around is not a problem at all for me
María y.
Stayed 1 night in May 2025
Verified
10/10 Excellent
Diane
Jan 24, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Had surgery day before check in. The staff was very kind and helpful
Diane
Stayed 4 nights in Jan 2025
Verified
10/10 Excellent
Miguel
Dec 4, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Everything was great just a little of air on the bathroom and bed the first day but after that day everything was great and clean very recommended for the price and location.
Miguel
Stayed 3 nights in Nov 2024
Verified
6/10 Okay
ADRIANA
Dec 7, 2025
Liked: Cleanliness, property conditions & facilities
I would like to recognize the staff. Unfortunately I don’t have their names but the lady during my check in was super nice and professional. Special recognition to the guys working in afternoon they were super helpful, friendly, polite, professional. Once again I don’t have their names but hopefully they can be recognized.
If I have to say a negative thing is the pillows can have an upgrade and in my situation the same guest wouldn’t let me sleep at all due all the running and slamming on the doors and being super loud but once I called to the night receptionist he was more than helpful
ADRIANA
Stayed 2 nights in Dec 2025
Verified
10/10 Excellent
Ramon
Jun 13, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi, my experience on HG was very nice, the beds were so comfortable, amazing hot water shower, incredible respectful staff. Thanks for everything. Come back to HG hotel? Definitely yes . No regrets about our stay here. Thanks. Ramon Ruiz.
Ramon
Stayed 1 night in Jun 2025
Verified
2/10 Terrible
Elisa Guadalupe
Jun 7, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service from the ladies of the front desk, really disappointed with the room the air conditioning was not working at all. I’ll never be back in there.
Elisa Guadalupe
Stayed 1 night in Jun 2025
Verified
10/10 Excellent
Silvia
Mar 25, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super easy to work with this hotel and staff
Silvia
Stayed 1 night in Mar 2026
Verified
10/10 Excellent
Simon
May 12, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Simon
Stayed 4 nights in May 2026
Verified
10/10 Excellent
Elisa
Apr 8, 2026
Liked: Cleanliness
Todo excelente
Elisa
Stayed 1 night in Apr 2026
Verified
10/10 Excellent
Juan M.
Feb 4, 2026
Staff friendly, around area shopping center , restaurants.
Juan M.
Stayed 5 nights in Jan 2026
Verified
10/10 Excellent
Silvia
Mar 15, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area
Silvia
Stayed 1 night in Mar 2026
Verified
10/10 Excellent
Celia
Oct 15, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and rooms were great
Celia
Stayed 1 night in Oct 2025
Verified
10/10 Excellent
Ignacio
Feb 21, 2026
Great service
Ignacio
Stayed 1 night in Feb 2026