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Hotel Guatemala Inn

3.0 star property

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A free roundtrip airport shuttle, a terrace, and a coffee shop/cafe are just a few of the amenities provided at Hotel Guatemala Inn. The on-site restaurant, Guatemala Inn Restaurante, offers breakfast, lunch, dinner, and light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

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  • Parking included
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9.2 out of 10, Wonderful, 1,000 reviews
The price is ₩159,336
₩194,390 total
includes taxes & fees
May 31 - Jun 1
Holiday Inn Guatemala City by IHG
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About this property

Hotel Guatemala Inn

  • Hotel near Paseo Cayala
  • At Hotel Guatemala Inn, you can look forward to a free roundtrip airport shuttle, a terrace, and a coffee shop/cafe. The on-site restaurant, Guatemala Inn Restaurante, offers breakfast, lunch, dinner, and light fare. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
  • You'll also enjoy the following perks during your stay:
    • Free self parking
    • RV/bus/truck parking, free newspapers, and a banquet hall
    • A 24-hour front desk, luggage storage, and concierge services
  • Room features
  • All 56 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with rainfall showers
    • 36-inch TVs with cable channels
    • Daily housekeeping and phones

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 16.0 per day

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 16.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Guatemala Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Guatemala Inn?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Guatemala Inn?

Check-out is at 1:00 PM. Late check-out is available for a fee (subject to availability).

Does Hotel Guatemala Inn provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 5:00 AM–10:30 PM on request.

Where is Hotel Guatemala Inn located?

Located in Zona 8, this hotel is within 1 mi (2 km) of Avenida La Reforma, Botanical Garden, and Torre del Reformador. Aldawa Mosque and Teatro Nacional are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very Good

8.6

Cleanliness

8.2

Location

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 97 out of 260 reviews
Rating 8 - Good. 88 out of 260 reviews
Rating 6 - Okay. 41 out of 260 reviews
Rating 4 - Poor. 22 out of 260 reviews
Rating 2 - Terrible. 12 out of 260 reviews

Reviews

Verified

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

"Average"

The hotel overall was ok. For the price you pay its a good deal. The staff is wonderful. The only thing I did not like was the toilet no water pressure at all. Location was good, felt very secure and parking was good.
Verified

2/10 Terrible

Verified traveler

No estaban funcionando como hotel. Me hicieron perder el tiempo
Stayed 1 night in Jul 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Bueno, recomendable, buena atención, limpio, amplio, comodo, accesible.
Stayed 1 night in Nov 2018
Verified

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities
1. Cockroaches. 2. The Concierge was supposed to insure that my son s airport shuttle had him to the airport by 16:00 hours. THEY DIDN"T EVENT CALL THE SHUTTLE UNTIL 16:00 HOURS. As a result my son missed his flight and is STUCK in guatemala for 4 days.
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice and clean...great for night before our flight. Close to airport
Stayed 1 night in Jul 2018
Verified

8/10 Good

Dwight

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good experience. Rooms were clean; food was good; staff was friendly. Perfect location if you have to visit the US embassy. 24 hour armed security guards a big plus. One window a/c was noisy so we turned it off, but since the season was cool it was not a big deal. Someone pilfered half of my wife's Dove shampoo bottle.
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

flora friedline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience, will stay again ;)

Excellent experience, will recommended ;) stayed two days, excellent food, really friendly staff, thank u very much ;)
Stayed 2 nights in Jan 2018
Verified

8/10 Good

rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

Buena ubicación en una avenida principal
Stayed 1 night in Jan 2018
Verified

8/10 Good

Ciro

Liked: Cleanliness, staff & service, property conditions & facilities
En general muy bien para el precio, por mejorar las camas, ya que estaban un poco duras
Stayed 2 nights in Dec 2017
Verified

4/10 Poor

Alvaro

Disliked: Cleanliness, staff & service, property conditions & facilities

$32 for a breakfast that worth $3-5

Family trip to Guatemala, i reserved 2 nights for 2 adults and 2 kids, picked the hotel as is a good neighborhood, the rate and the free breakfast. The manager refused to give us the 4 breakfast as he said the hotel only received confirmation for 2 adults even when i showed him and forwarded the email confirmation from Expedia, he wanted me to pay $32 for each of the kids and one of them is only 2 years old. The room has a lot of humidity, the baby and i got a cough, my wife got a cold. The elevator was partially working, had to wait for someone on the staff to move it up and down. Not what you expect on a $98 room hotel.
Stayed 2 nights in Dec 2017
Verified

4/10 Poor

V.S.

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The staff is nice and helpful, but that is the best thing about this hotel. We found two roaches in our room as soon as we walked in and two very long hairs in the sheets!! The manager gave us a different room, but not a good experience.
Stayed 1 night in Dec 2017
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

me parece un hotel descuidado

Desafortunadamente me tocó una habitación con cucarachas y me informaron que como recientemente habían fumigado pues había dispersión de esos insectos, lo bueno que me cambiaron de habitación.El internet también fue malo, se desconectaba constantemente.
Stayed 1 night in Nov 2017
Verified

6/10 Okay

Enrique Luis

Liked: Cleanliness, room comfort

Comoda

Hotel comodo tranquilo con amplias habitaciones
Stayed 3 nights in Nov 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location walking distance from the US embassy.
Stayed 1 night in Nov 2017
Verified

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bien

En general bien
Stayed 2 nights in Jul 2017
Verified

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Disliked: Room comfort

It was OK

It was OK for the price but I expected more in terms of room size, bathroom accesories, telephone use explanation, etc.
Stayed 1 night in Jul 2017
Verified

10/10 Excellent

Ally

Liked: Staff & service, property conditions & facilities

Amazing Staff Members

The best of this hotel is their staff very friendly, I need it a refrigerator urgently to save breastfeeding milk and they look for one in a rush. The best of the hotel is that they solve your needs, they recommend a taxi driver name Yovani who took me everywhere and wait it for me in each meeting, ask for him at the hotel in your next visit.
Stayed 2 nights in Jun 2017
Verified

2/10 Terrible

JOrge

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incómodo

EL hotel algo antiguo y con pocos servicios en la habitación, falta café, agua, aire acondicionado cómodo, el que había hacía mucho ruido
Stayed 1 night in May 2017
Verified

4/10 Poor

i travel a lot

Liked: Staff & service
Disliked: Property conditions & facilities

Small rooms decor is old

For the price it's expensive for what it is ! Cold water in basin, so shaved in cold water. Tried to bring s friend of mine in the room , night guard would not allow , had a present to give her , had to go up and get it! Put my friend in an awkward position !!! Not happy !!! Re Michael Halouvas
Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the airport.

We had a great night at this hotel before our return flight. The restaurant was great as well. They served delicious crepes. The shuttle was very helpful.
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Un hotel estándar en lo que se cuida el costo pero nada de lujos
Verified

2/10 Terrible

Amit

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible for the cost you pay them....

Very poor, dark hotel.. actually INN.. It is not near the expectations.. Very dark, old building with smell in rooms with poor staff service.. No pick up at late hours from airport and no notification of the same... Overall.. Suggest a BIG NO to this hotel. They refused to cancel or change my stay and since I had already paid in advance... I was stuck with them for 4 nights... Horrible.
Verified

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
La gente es muy amable pero el hotel muy ruidoso y viejo
Verified

10/10 Excellent

LURESE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service as usual. This was my 4th stay in the hotel and the manager is still the same as 7 years ago. Hotel is clean and comfortable.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Served well

We arrived later in the evening and were served well. ( I called ahead to warn them and request an early shuttle to airport.) We left to early for breakfast, but they made sure we had three cups of coffee for the road. We'll use this hotel again without hesitation.