Gulf Coast of Mexico, Mexico and Central America hotel rooms at the Viceroy Hotel Group

"The hotel is absolutely spectacular — the restaurants offer exquisite cuisine and the staff is incredibly friendly and attentive. I highly recommend treating yourself to the spa experience; it was outstanding! Karen and Alejandro were especially wonderful and made it even more memorable. The property has two pools: the main pool is lively with music and a party vibe, while the other pool — my personal favorite — is peaceful, with soft music that’s perfect for relaxing and reading a book. My server there was Blanca, who was so kind and attentive. Just a tip: be sure to bring cash for tipping your servers and other staff members. The ATM was out of service during our stay, and on our last day we ran out of cash to show our gratitude. I also have to highlight the hotel café! I was always served by Mr. Dudres Cutberto, who is not only polite and friendly but also passionate about learning all about different types of coffee. If you stop by the café, you must try his specialty coffee — you won’t regret it! Overall, I truly want to congratulate the entire team for their excellent service and warm hospitality. The only thing I would suggest improving is having air conditioning in the lobby area for all guests, that’s the only detail that could make the experience even better. Highly recommended! "

"Amazing adult only resort, absolutely fun and wild"

"Very good"

"Our family enjoyed staying at the GR Solaris, this one is a smaller hotel than we are used to but we totally loved it! food was great! We loved the brick oven pizza by the pool! And also loved the deli with the gourmet coffee and sandwiches open all day! Buffet had so much to pick from and specialty restaurants were great but a little hard to get reservations, we could only try the Italian and the Mexican restaurants. Bonnie at the front desk was great! Bar service needed more attention specially with drinks at the beach Please tip these hard working people! Our only complaint is there wasn’t a lot of shows or entertainment at night. Beach was great very clean and enjoyable! We will definitely be back!"

"Resort was beautiful and very big so if you planned to go make sure you have in mind that you will walk to wherever your room is after 10:30 cause it’s when the transportation stops but my family and my kids had a blast I would recommend "

"Awesome resort !!!! chocolate Angel was great very helpful."

"Great property with amazing staff. The resort was clean and aesthetically pleasing. Food was good. Really enjoyed the Grill and the Hibachi. "

"We really loved this place and our time here! The food was amazing and that goes for all of the restaurants. Our room was great and the staff was amazing. This is a great place to go for a week or even a quick get away. "

"Great experience even with all the sea moss. Staff was great and good options were good as well "