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Reviews of Gwangju Aura Hotel

3 out of 5
Gwangju Aura Hotel
28, songjeong-ro 1beon-gil, Gwangju

Reviews

9.2

Wonderful

Rating 10 - Excellent. 156 out of 237 reviews" "
Rating 8 - Good. 64 out of 237 reviews" "
Rating 6 - Okay. 12 out of 237 reviews" "
Rating 4 - Poor. 3 out of 237 reviews" "
Rating 2 - Terrible. 2 out of 237 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lacy

Stayed 1 night in Oct 2023
Response from 아우라호텔 on Oct 22, 2023
광주 아우라 호텔입니다.저희 호텔을 이용해주셔서 감사합니다.불편함 없이 이용하신것 같아 다행입니다.언제나 고객을 위해 쾌적하고 편안한 여행을 즐기실 수 있게 최선의 서비스로 노력하겠습니다.

8/10 Good

Young

Stayed 2 nights in Nov 2022
Response from 호텔 관리진 on Nov 26, 2022
안녕하십니까 아우라 광주호텔입니다. 저희 호텔을 이용해주셔서 감사드리며, 소중한 의견까지 남겨주시어 대단히 감사드립니다. 앞으로도 고객을 생각하며 더욱 더 친절한 웃음으로 맞이하겠습니다. 감사합니다.

10/10 Excellent

Ze Xin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, close to food options. Valet parking provided into a multi-level parking facility.
Stayed 1 night in Nov 2022
Response from 호텔 관리진 on Nov 24, 2022
Dear Kimberly Thank you for your Review. We will do our best to provide customer service always. Thank you very much.

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was really kind. I had a lot of luggage and the staff helped me with it. Check in and check out was very easy and quick. The room was really spacious and the bath tub was really nice.
Stayed 1 night in Feb 2022
Response from 광주 아우라호텔 on Mar 6, 2022
Dear Kimberly Thank you for your Review. We will do our best to provide customer service always. Thank you very much.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was simple and fast. Room is very spacious! 2 king beds and large comfortable bathroom. The bed was a little uncomfortable but i was overall very happy with my stay!
Stayed 1 night in Oct 2021

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay here! The staff was very friendly. The room was very clean. The beds and pillows were comfortable. We would definitely recommend this hotel!
Stayed 2 nights in Oct 2020
Response from 광주 아우라호텔 on Oct 12, 2020
This is Gwangju Aura Hotel. Thank you for your valuable review. If you would like more information from the front desk staff, we will help you explain it anytime. If you visit again later, we will provide better service.^^

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Hotel
Everything was really nice. Clean, comfortable, and good customer service.
Stayed 2 nights in Oct 2020
Response from Aura hotel on Oct 12, 2020
This is AURA hotel. Thank for your mention. We hope yo see you again.

10/10 Excellent

Remy B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Enjoyed this hotel. Very conveniently located a 2 minute walk from train station and subway station. Easy access from Mu An airport and Gwangju airport. Hotel was clean and rooms were spacious. Really liked the drycleaning machine in our room. My only 2 complaints were that breakfast was subpar and the hallways sometimes smelled of smoke. I would definitely stay here again though.
Stayed 1 night in Aug 2019
Response from Aura Hotel on Sep 5, 2019
Thank you for your mention. And we will pay more attention to what you said. We hope to see you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went out of their way to accomodate us. Laundry use was self service no charge, we hung our wash out to dry in the roof top clothesline and when we got back they had folded it and put it in our room for us! Nice big clean rooms good beds huge bathroom. 1 block from train station. Good breakfast sekection. Highly recommend
Stayed 2 nights in Jun 2019
Response from 아우라호텔 on Jun 20, 2019
This is AURA hotel. Thank you so much. We hope to see you again~~

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Overall, couldn’t expect more for the price we paid. Location was very convenient to go eat and get around. The market close by was so fun to visit with many choices of new and traditional food choices. The room was quiet and bathroom was spacious.
Stayed 2 nights in May 2019
Response from 아우라호텔 on Jun 11, 2019
This is AURA hotel. Thank you!! I hope to see you again.

10/10 Excellent

Yujung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Check in was easy and fast. Hotel was very clean. beds were very comfortable for me. location was great for me for what i had to do. Breakfast was delicious. I would recommend to anyone traveling to gwangju Korea. and yes i would definitely will use this HOTEL again on my next travel...
Stayed 2 nights in May 2019
Response from 아우라호텔 on Jun 11, 2019
This is Aura Hotel. Thank you for visiting us. We hope to seeyou again.

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from 아우라호텔 on Jun 13, 2019
감사합니다 고객님 더 노력하고 발전하는 아우라 호텔이 되겠습니다

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2019
Response from 아우라 호텔 on May 11, 2019
안녕하세요 아우라 호텔입니다. 만족스런 휴식이 되셨다니 저희로선 더 할 나위없이 기쁘네요. 다시 뵙길 기대하며 항상 건강하시길 기원합니다. 이용해 주셔서 진심으로 감사드립니다.

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2019

10/10 Excellent

ExpatAmericanus, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious and clean modern Korean style hotel.
Very big room and bathroom with tile floors. It was very clean with lots of ultra modern amenities like a dry cleaning machine to freshen up your clothes and a bathtub with massaging jets. It’s also very near the train station.
Stayed 1 night in May 2018
Response from Aura Hotel on Jun 4, 2018
Hello This is aura hotel. Thank you for using ;)

10/10 Excellent

Young

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good hotel.
Response from yangsoo on May 5, 2018
thank you sir^^*

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
I honestly didn’t expect much for 80 a night, that being said it was a great hotel. It had a nice size bathroom, with a large tub and shower separate, it had a large bed and tv, and it even had a wrinkle removal machine that fits a good amount of cloths. The breakfast was very well done as well. Not only did they have a good selection they also had a good split between western and eastern meals, allowing you to venture out a bit but still get a good meal in. The only issues we ran into was that you do get a very small fridge in your room and the front desk doesn’t know much English, but considering where we are at that’s understandable. All in all I’d stay again in a heartbeat.
Response from bomi on Feb 27, 2018
Thank you for using our hotel and reviewing. We are glad that you seemed to have a comfortable rest. The front desk is not proficient in English, but we are really trying to hear your request. ToT We have a staff member who speaks English very well and a Google Translator will help us ! XD Thank you again for your visit and wish you a good day!

8/10 Good

HIROSHI

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Yong-Seok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

JUNGSOO

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
역주변이라 출장과 이동에 장점. 침구와 객실 상태가 좋음
Stayed 1 night in Jan 2024

10/10 Excellent

HaeJong

Stayed 1 night in Jan 2024

10/10 Excellent

PARK KYOUNG

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

KWANGWON

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from 아우라호텔 on Dec 18, 2023
안녕하십니까,광주 아우라호텔입니다.먼저 저희 호텔을 이용해주셔서 감사합니다. 머무르시는동안 불편함 없이 잘 쉬다가신것같아 정말 다행입니다.다음에도 방문해주신다면 더 나은 품질과 서비스로 고객님을 맞이하겠습니다.감사합니다.

10/10 Excellent

Yong-Seok

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
깨끗하고 편안했습니다.
Stayed 1 night in Nov 2023
Response from 아우라호텔 on Nov 26, 2023
광주 아우라 호텔입니다.저희 호텔을 이용해주셔서 감사합니다.불편함 없이 이용하신것 같아 다행입니다.언제나 고객을 위해 쾌적하고 편안한 여행을 즐기실 수 있게 최선의 서비스로 노력하겠습니다.

10/10 Excellent

YOORI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
광주공항 5분거리, 넓고, 쾌적하고, 항상 이곳만 이용합니다. 조식도 훌륭합니다.
Stayed 1 night in Nov 2023
Response from 아우라호텔 on Nov 26, 2023
광주 아우라 호텔입니다.저희 호텔을 이용해주셔서 감사합니다.불편함 없이 이용하신것 같아 다행입니다.앞으로도 고객님의 입장에서 먼저 생각하고 친절과 배려하는 서비스가 제공될 수 있도록 노력하겠습니다.

8/10 Good

Ye Seul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from 아우라호텔 on Dec 18, 2023
안녕하십니까,광주 아우라호텔입니다.먼저 저희 호텔을 이용해주셔서 감사합니다. 머무르시는동안 불편함 없이 잘 쉬다가신것같아 정말 다행입니다.다음에도 방문해주신다면 더 나은 품질과 서비스로 고객님을 맞이하겠습니다.감사합니다.

2/10 Terrible

HYUNSUN

Stayed 1 night in Oct 2023

10/10 Excellent

bonseok

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from 아우라호텔 on Oct 22, 2023
광주 아우라 호텔입니다.저희 호텔을 이용해주셔서 감사합니다.불편함 없이 이용하신것 같아 다행입니다.언제나 최선의 서비스를 제공하는아우라 호텔이 되겠습니다.감사합니다.

10/10 Excellent

younggeun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
청결해서 그리고 아침 식사가 좋아서 매우 만족스러웠습니다.
Stayed 1 night in Oct 2023
Response from 아우라호텔 on Oct 22, 2023
광주 아우라 호텔입니다.저희 호텔을 이용해주셔서 감사합니다.불편함 없이 이용하신것 같아 다행입니다.언제 방문하시더라도 고객님께 편안하고 친절한 호텔로 기억될 수있도록 늘 최선을 다하겠습니다.

8/10 Good

SEHYUN

Stayed 1 night in Oct 2023
Response from 아우라호텔 on Oct 22, 2023
광주 아우라 호텔입니다.저희 호텔을 이용해주셔서 감사합니다.불편함 없이 이용하신것 같아 다행입니다.언제나 최선의 서비스를 제공하는아우라 호텔이 되겠습니다.감사합니다.

10/10 Excellent

sangsuk

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from 아우라호텔 on Oct 7, 2023
광주 아우라 호텔입니다.저희 호텔을 이용해주셔서 감사합니다.불편함 없이 이용하신것 같아 다행입니다.언제나 최선의 서비스를 제공하는아우라 호텔이 되겠습니다.감사합니다.

10/10 Excellent

SAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best place value wise !!!
Very much satified !!! Reasonable price. Clean and roomy room, comfortable bed and pillows. Nice huge TV. Nice breakfast. Roomy and clean washroom with videt and extra towels. Lots of eatery in the area. Ballot parking. Near a station. An airport is munutes away by taxi. To the bus terminal, about $10(us) by taxi. Value wise, I think it is a superb place. BTW, I am a Korean Canadian. Thanks.
Stayed 1 night in Sep 2023
Response from 아우라호텔 on Oct 7, 2023
It's Aura Hotel in Gwangju.Thank you for using our hotel.I'm glad that you didn't have any inconvenienceIn the future, we will continue to work hard to provide services that are thoughtful and caring from your point of view.

10/10 Excellent

Sang Hun

Stayed 1 night in Sep 2023
Response from 아우라호텔 on Sep 25, 2023
광주 아우라 호텔입니다.저희 호텔을 이용해주셔서 감사합니다.불편함 없이 이용하신것 같아 다행입니다.언제나 최선의 서비스를 제공하는아우라 호텔이 되겠습니다.감사합니다.

10/10 Excellent

AKIYOSHI

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
洗濯機と乾燥機があります。助かります。
Stayed 8 nights in Sep 2023
Response from 아우라호텔 on Sep 19, 2023
光州アウラホテルです。当ホテルをご利用いただきありがとうございます。不便なくご利用いただけたようで幸いです。常に最善のサービスを提供するオーラホテルになります。ありがとうございます。

8/10 Good

TAE HYONG

Stayed 1 night in Aug 2023
Response from 아우라호텔 on Sep 3, 2023
아우라 광주 호텔입니다.저희 호텔을 이용해주셔서 감사합니다.불편함 없이 이용하신것 같아 다행입니다.언제나 최선의 서비스를 제공하는아우라 호텔이 되겠습니다.감사합니다.

10/10 Excellent

kwangjae

Stayed 1 night in Aug 2023
Response from 아우라호텔 on Aug 27, 2023
아우라 광주 호텔입니다.저희 호텔을 이용해주셔서 감사합니다.불편함 없이 이용하신것 같아 다행입니다.언제나 최선의 서비스를 제공하는아우라 호텔이 되겠습니다.감사합니다.

10/10 Excellent

AKIYOSHI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023
Response from 아우라호텔 on Aug 12, 2023
아우라 광주 호텔입니다.저희 호텔을 이용해주셔서 감사합니다.불편함 없이 이용하신것 같아 다행입니다.언제나 최선의 서비스를 제공하는아우라 호텔이 되겠습니다.감사합니다.

8/10 Good

Seung Ho

Stayed 1 night in Jul 2023
Response from 아우라호텔 프론트 on Jul 30, 2023
안녕하세요아우라 광주 호텔입니다.저희 호텔을 이용해주셔서 감사합니다.불편함 없이 이용하신것 같아 다행입니다.언제나 최선의 서비스를 제공하는아우라 호텔이 되겠습니다.감사합니다.

6/10 Okay

Daehyun

Business traveler
Disliked: Cleanliness, property conditions & facilities
흠…. 두번째 방문으로 처음엔 좋았는데 두번째 방문시 방에 들어가니 유한락스 냄새가 너무 심하게 나더라구요.
Stayed 1 night in Jul 2023
Response from 호텔 관리진 on Jul 20, 2023
아우라 광주 호텔입니다. 저희 호텔을 이용해주셔서 감사드립니다. 소중한 의견 감사드리며, 더 세심하게 신경쓰며 앞으로는 불편함 없이 이용하실 수 있도록 노력하겠습니다. 언제나 고객을 위해 쾌적하고 편안한 여행을 즐기실 수 있게 최선의 서비스로 노력하겠습니다. 감사합니다.

10/10 Excellent

sangsuk

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from 호텔 관리진 on Jul 20, 2023
아우라 광주 호텔입니다.저희 호텔을 이용해주셔서 감사합니다.불편함 없이 이용하신것 같아 다행입니다. 언제나 최선의 서비스를 제공하는아우라 호텔이 되겠습니다.감사합니다.

8/10 Good

soohyeon

Stayed 1 night in Jun 2023
Response from 호텔 관리진 on Jul 20, 2023
아우라 광주 호텔입니다.저희 호텔을 이용해주셔서 감사합니다.불편함 없이 이용하신것 같아 다행입니다. 언제나 최선의 서비스를 제공하는아우라 호텔이 되겠습니다.감사합니다.

10/10 Excellent

Seungwan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 교통 좋은 광주 호텔
송정역 바로 앞이라 위치도 좋고 룸컨디션 좋습니다.
Stayed 1 night in May 2023
Response from 아우라호텔 on May 30, 2023
아우라 광주 호텔입니다.저희 호텔을 이용해주셔서 감사합니다.불편함 없이 이용하신것 같아 다행입니다. 언제나 최선의 서비스를 제공하는아우라 호텔이 되겠습니다.감사합니다.

10/10 Excellent

Jae

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from 호텔 관리진 on May 21, 2023
아우라 광주 호텔입니다.저희 호텔을 이용해주셔서 감사합니다.불편함 없이 이용하신것 같아 다행입니다.언제나 최선의 서비스를 제공하는아우라 호텔이 되겠습니다.감사합니다.

8/10 Good

MAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
快適でした。
Stayed 1 night in May 2023
Response from 호텔 관리진 on May 21, 2023
Hello, this is Aura Hotel in Gwangju. Thank you for using our hotel, and thank you very much for your valuable comments. We will continue to think of customers and become a hotel that welcomes customers with the best service so that they can have a pleasant and enjoyable trip. Thanks once again.

8/10 Good

WEONSEOB

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from 아우라호텔 on May 12, 2023
아우라 광주 호텔입니다.저희 호텔을 이용해주셔서 감사합니다.불편함 없이 이용하신것 같아 다행입니다.언제나 최선의 서비스를 제공하는아우라 호텔이 되겠습니다.감사합니다.

8/10 Good

KIHOO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
깨끗하고 어떤방에는 스타일러가 있었으나 저녁까지 전투기 소음이 너무 씨끄러움
Stayed 1 night in May 2023
Response from 아우라호텔 on May 7, 2023
아우라 광주 호텔입니다.저희 호텔을 이용해주셔서 감사합니다.불편함 없이 이용하신것 같아 다행입니다.언제나 고객을 위해 쾌적하고 편안한 여행을 즐기실 수 있게 최선의 서비스로 노력하겠습니다.

8/10 Good

Eonhak

Stayed 1 night in Apr 2023
Response from 아우라호텔 프론트 on Apr 23, 2023
아우라 광주 호텔입니다.저희 호텔을 이용해주셔서 감사합니다.불편함 없이 이용하신것 같아 다행입니다.언제나 고객을 위해 쾌적하고 편안한 여행을 즐기실 수 있게 최선의 서비스로 노력하겠습니다

10/10 Excellent

Jangwon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 최고의 호텔
송정역 바로 앞이며 방도 넓고 깨끗하며 스탭들도 매우 친절합니다. 아침 식사도 가격대비 짱. 다음에도 숙박 으사 큼.
Stayed 3 nights in Feb 2023
Response from 아우라호텔 프론트 on Mar 10, 2023
아우라 광주 호텔입니다.저희 호텔을 이용해주셔서 감사합니다.불편함 없이 이용하신것 같아 다행입니다.언제 방문하시더라도 고객님께 편안하고 친절한 호텔로 기억될 수있도록 늘 최선을 다하겠습니다.

6/10 Okay

jongchan

Stayed 1 night in Jan 2023
Response from 호텔 관리진 on Mar 17, 2023
안녕하십니까 아우라 광주호텔입니다. 저희 호텔을 이용해주셔서 감사드리며, 소중한 의견까지 남겨주시어 대단히 감사드립니다. 앞으로도 고객을 생각하며 더욱 더 친절한 웃음으로 맞이하겠습니다. 감사합니다