Sheraton Haikou Hotel is ideal for families with three ocean-view restaurants. Enjoy hot springs, an outdoor pool, and basketball. Practical amenities include free self-parking and bike rentals for exploring the area.
Reviews
8.08.0 out of 10
Very good
Popular amenities
Pool
Parking included
Free WiFi
Restaurant
Air conditioning
Gym
The current price is ₩122,916
₩122,916
₩143,319 total
includes taxes & fees
May 24 - May 25
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Check-in start time: 3 PM; Check-in end time: noon
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 230.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Service fee: CNY 16.6 per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately CNY 182 per person
Rollaway bed fee: CNY 230.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a deadbolt lock
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
We should mention
Pool access available from 9:00 AM to 9:00 PM
Hot springs access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
Property class, provided by our rating system, is based on property type, amenities, and services.
Frequently asked questions
Does Sheraton Haikou Hotel have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–9:00 PM.
How much does it cost to stay at Sheraton Haikou Hotel?
As of May 21, 2026, prices found for a 1-night stay for 2 adults at Sheraton Haikou Hotel on May 24, 2026 start from ₩122,916, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Sheraton Haikou Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Sheraton Haikou Hotel?
Check-in start time: 3 PM; Check-in end time: noon. Late check-in is available during limited hours.
What time is check-out at Sheraton Haikou Hotel?
Check-out is at noon.
Where is Sheraton Haikou Hotel located?
Offering direct access to the beach, this Xiuying hotel is on the boardwalk/promenade and within 3 mi (5 km) of Holiday Beach and Hainan International Convention and Exhibition Center.
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Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Huge hotel, great service. Right on the beach but you have to walk a bit to get to the Sandy beach part as rocks right in front of hotel. Nice spa. Bikes available for hire
Halima
Stayed 4 nights in Sep 2021
Verified
8/10 Good
HaoHsin
Jan 13, 2020
Liked: Cleanliness, staff & service, room comfort
房间隔音较差。
HaoHsin
Stayed 1 night in Jan 2020
Verified
8/10 Good
Michael
Nov 24, 2019
Liked: Cleanliness, staff & service, room comfort
Stayed here for business
The hotel is probably aiming mostly for the beachfront resort vibe. My room was huge, airy, with a great balcony, and a comfortable bed. The pool and hot tubs were nice, when they were open, but didn't care much for the restaurant quality for dinner (the Chinese place, every other similar meal in Hainan that I had was far better). Breakfast was a huge multi-cultural spread, but ran out of plates and working espresso machines on the weekend. After 10pm the pool has signs that say "closed, swim at your own risk" but they mean the first part (closed) and not that you can swim (yelled at).
So, I liked it, there are some criticisms above, but it's a nice place and the weekday pricing was quite good.
well is a nice around hotel but facilities are kind of little outdated and most the food in the hotel is overprice. staff are very kind but somewhat they are working very slow.
Verified traveler
Stayed 3 nights in Nov 2019
Verified
8/10 Good
Verified traveler
Sep 12, 2019
Liked: Cleanliness, staff & service, room comfort
Definitely an older resort but seems like they’re in the process of renovating it slowly. Regardless it is located right by the water and has a nice infinity pool surrounded with lush greens that makes it a comfortable get away. The breakfast was also great and had many options.
Verified traveler
Stayed 3 nights in Sep 2019
Verified
8/10 Good
Adem
Apr 29, 2019
Liked: Cleanliness, staff & service, room comfort
sauberes Hotel, guter Service, haben ein update bekommen, western Frühstück nicht so reichhaltig - eine käsesorte und keine Wurst.
I HAD BOOKED THREE ROOMS FOR ME AND MY FAMILY. HOWEVER, THEY WOULDN'T BE ABLE TO ARRANGE ROOMS TOGETHER. THIS HOTEL HAS EAST WING AND WEST WING AND THE WINGS ARE NOT CONNECTED ON SOME FLOORS. THIS IS A BIT TROUBLESOME SINCE WE HAVE KIDS.
THE CHINESE RESTAURANT WAS VERY SLOW SERVING FOOD.
THE BEACH WAS NOT SETUP AS THE PICTURE SHOWN. NO BEACH UMBRELLA AND CHAIR AND LIFE GUARD....
No air-cond and central maintenance is really bad with smelly air, like urine with amonia smell.(>^<)This is the worse one among all my SHERATON stay. No need to consider!
I came here with my partner to spend some time alone. And I think the hotel was perfect for the purpose. The room was reasonably priced, while it was comfortable and clean. The environment was peaceful and quiet to allow for plenty of time to reflect and relax. The facilities weren't wide in variety but sufficient.
The hotel tried their best to provide good customer service. The English level on the whole was a bit weak, but those key points of contact were very helpful and courteous. The funny thing I found was that communication by Cantonese was a lot more smoother than with English.
The speed at which the food is served in the restaurant can be a bit slow, so it is not really a place for a rush or quick bite. I think the in restaurant speed was almost the same as the room service timing.
The location is far from the city and the airport, so be prepared to arrange a private driver or spend a little bit on taxis. That is why the location is good for rest and relaxation.
Hotel is kind of run down but perhaps that is to be expected in China with so much humidity. Jade restaurant was awful. Breeze buffet was okay. Breakfast buffet are best.
Pool okay, beach is pretty sad. Staff is okay. Not much English spoken.
The room was very nice and comfortable and well taken care of.
Das Abholen hat nicht geklappt, aber dafuer complimentary Airport Transfer beiAbreise und Upgrade des Zimmers. Im Grossen und Ganzen sehr zufrieden. Sehr schoener Pool !
Verified traveler
Verified
6/10 Okay
pooh
May 3, 2011
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
poor service!
The hotel itself is good but the staff quality is poor!!!!!!!!! nothing seemed to be going right with my stay in the hotel. Poor service at the lobby cafe when we had our high tea. No one seems to be able to speak English. It is hot inside the restaurants! Internet access is not free even it is not wifi service! There is nothing in the hotel neighbourhood.........oh well.....not a pleasant stay! The best thing is the pool. When charging such a high price for a nite's stay, it is not worth the money!
Beautiful Hotel. We wished we had been able to stay more than one night. The rooms are lovely, with a deep jetted tub and separate spacious shower. The beds in China are known to be rock hard; these were better and we got a comfortable night's sleep. The grounds are tropically beautiful. Many pools and hot tubs for guests to enjoy. We enjoyed the evening entertainment while having a drink in their lounge/lobby. Kudos to one of the young gentleman employees named Edison. He answered many questions for us and even handled getting us tickets for the train to Sanya. We would definitely recommend this hotel for beauty and service. And through Hotels.com, the price was outrageously affordable!
Hainan has been labeled China's Hawaii, and on a recent business trip to Guangzhou, I decided to spend the weekend in Haikou (about a 1 hr flight from Guangzhou).
While Hainan and Haikou does not come close to Hawaii either in beauty or amenities, the Sheraton Haikou Resort, located on Holiday Beach, a 3 mile long beach to the west of Haikou, is a world-class resort. The grounds are beautifully landscaped. with easy access to the beach.
The rooms are nicely decorated and have many touches one would expect to find in a luxury boutique hotel (e.g. free standing "designer" bathtub). Good restaurants, and one of the best breakfasts I've had while in China.
The spa has a mineral hot spring that's fed from a source 700 meters below the ground.
Sheraton resort Haikou is a surprisingly comfortable, well kept, 5 star accommodation. It's people are friendly, attentive, and make sure your stay is a pleasant one. English is spoken by much of the staff which makes it nice if your Chinese is limited. It has an excellent pool area, beach and more. We will definitely make a return trip.