Close to Hakone Open Air Museum and Hakone Kowakien Yunessun, Tensui Saryo provides a coffee shop/cafe, a bar, and more. Treat yourself to spa services, such as a massage, a facial, or a body treatment. Stay connected with free WiFi in public areas.
Located in Gora, a neighborhood in Hakone, Tensui Saryo is near a train station and near theme parks. Hakone Kowakien Yunessun and Hakone Hot Springs are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Ōwakudani and Lake Ashi. Hakone Pirate Ship and Hakone Toy Museum are also worth visiting. Visit our Hakone travel guide
1320-276 Gora , Hakone, Kanagawa, 250-0408
What's nearby
Fuji-Hakone-Izu National Park
1 min walk - 0.0 km
Hakone Gora Park
5 min walk - 0.4 km
Hakone Open Air Museum
15 min walk - 1.3 km
Hakone Kowakien Yunessun
4 min drive - 2.0 km
Hakuundo Chaen
8 min walk - 0.7 km
Getting around
Hakone Gora Station
1 min walk
Kowakidani Station
4 min drive
Haneda Airport (HND)
128 min drive
Restaurants
The Hakone Open-Air Museum Café
20 min walk
箱根餃子センター
8 min walk
NARAYA CAFE
3 min drive
箱根上の湯スイッチバックカフェ
6 min drive
CAFE Ryusenkei
14 min walk
About this property
Tensui Saryo
Hotel near Hakone Open Air Museum
Close to Hakone Kowakien Yunessun, Tensui Saryo provides amenities like a coffee shop/cafe and a bar. Treat yourself to spa services, such as a massage, a facial, or a body treatment. Guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
Free self parking
Massage treatment rooms, multilingual staff, and a vending machine
A front-desk safe, luggage storage, and coffee/tea in the lobby
Room features
All guestrooms are individually furnished, and offer comforts such as air conditioning, in addition to perks like safes and free bottled water.
Check-in start time: 3 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: JPY 3300
Check-out
Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: JPY 3300
Special check-in instructions
The front desk is open daily from 8 AM - 7 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Guests with Room Only or Breakfast Included plans must request and book dinner by 4 PM on the same day. Guests with Room Only plans must request and book breakfast by 9 PM the evening prior to breakfast.
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Additional fee: JPY 150 per person, per night
We have included all charges provided to us by the property.
The additional mandatory fee covers a bathing tax for hot springs usage. This fee is charged to guests age 12 and older, collected at the property.
Optional extras
Early check-in fee: JPY 3300 (subject to availability)
Late check-out fee: JPY 3300 (subject to availability)
Housekeeping fee: JPY 4400 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities
Frequently asked questions
Is Tensui Saryo pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Tensui Saryo?
As of Aug 18, 2026, prices found for a 1-night stay for 2 adults at Tensui Saryo on Aug 20, 2026 start from ₩266,503, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at Tensui Saryo?
Check-in start time: 3 PM; Check-in end time: 6:00 PM. Early check-in is available for a fee of JPY 3300 (subject to availability). After-hours check-in is not available.
What time is check-out at Tensui Saryo?
Check-out is at 10:00 AM. Late check-out is available for JPY 3300 (subject to availability).
Where is Tensui Saryo located?
Located in Gora, this hotel is within 1 mi (2 km) of Hakone Gora Park, Hakone Kowakien Yunessun, and Hakone Open Air Museum. Hakone Museum of Art and Hakone Meissen Antique Museum are also within 10 minutes. Hakone Gora Station is only a 2-minute walk and Kowakidani Station is 26 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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