Family Holiday Hotel

3.0 star property

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In the heart of Hanoi, Family Holiday Hotel offers a warm welcome with daily manager's reception and free breakfast buffet. Unwind on the serene terrace, indulge in coffee at the cafe or lose yourself in a good book from the library.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

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Policies

Check-in

Check-in time starts at noon

Late check-in subject to availability

Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for VND 235000 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 365000 per vehicle (one-way)
  • A kitchen/kitchenette is available for an additional fee
  • Rollaway bed fee: VND 235000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Frequently asked questions

Is Family Holiday Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Family Holiday Hotel?

Check-in begins at noon. Late check-in is available during limited hours.

What time is check-out at Family Holiday Hotel?

Check-out is at noon.

Does Family Holiday Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 365000 per vehicle applies.

Where is Family Holiday Hotel located?

Located in Old Quarter, this hotel is within a 5-minute walk of Hoan Kiem Lake Weekend Walking Street, Hoan Kiem Lake, and Hanoi Old Town Night Market. Hang Gai Street and Dong Kinh Nghia Thuc Square are just steps away. Hanoi Long Bien Station is 16 minutes by foot and Hanoi Railway Station is 20 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very Good

8.8

Cleanliness

10

Location

9.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 12 out of 33 reviews
Rating 8 - Good. 15 out of 33 reviews
Rating 6 - Okay. 2 out of 33 reviews
Rating 4 - Poor. 0 out of 33 reviews
Rating 2 - Terrible. 4 out of 33 reviews

Reviews

Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
์ด ํ˜ธํ…”์€ ํ˜ธ์•ˆ๋ผ์—  ํ˜ธ์ˆ˜์˜ ์ฝฉ์นดํŽ˜ ๋ฐ 4P ํ•์ž์ง‘ ๊ทผ์ฒ˜์— ์žˆ์Šต๋‹ˆ๋‹ค. ๊นจ๋—ํ•˜๊ณ , ์ง์› ์นœ์ ˆํ•˜๋ฉฐ, ์ ‘๊ทผ์„ฑ์ด ์•„์ฃผ ์ข‹์Šต๋‹ˆ๋‹ค. 1๋…„์ค‘์—์„œ 1์›”๋‹ฌ์ด ๊ฐ€์žฅ ์ถ”์šด๊ธฐ๊ฐ„์ธ๋ฐ, ๋‚œ๋ฐฉ์‹œ์„ค์ด ์—†๊ณ , ๋ฐœ์ฝ”๋‹ˆ์ƒค์‹œ๊ฐ€ ์กฐ๊ธˆ ํ—ˆ์ˆ ํ•ด์„œ, ๊ฐ€๋” ์ถฅ์Šต๋‹ˆ๋‹ค. 12์›”์—๋Š” ๋”ฐ๋œปํ•œ ๋ฌผ์ด ๋‚˜์˜ค์ง€ ์•Š์Šต๋‹ˆ๋‹ค. 1์›”์—๋Š” ๋”ฐ๋œปํ•œ ๋ฌผ์ด ์ž˜ ๋‚˜์˜ต๋‹ˆ๋‹ค. ํ† ์š”์ผ์—๋Š” ๊ทผ์ฒ˜ ์‹๋‹น์˜ ์นดํŽ˜์—์„œ ๋ผ์ด๋ธŒ์ฝ˜์„œํŠธ๊ฐ€ ์žˆ์–ด์„œ ๋ฐค11์‹œ๊นŒ์ง€ ์‹œ๋„๋Ÿฝ์Šต๋‹ˆ๋‹ค. ํ˜ธ์•ˆ๋ผ์—  ํ˜ธ์ˆ˜๋Š” ๊ธˆํ† ์ผ์š”์ผ ์ €๋…์—๋Š” ๊ตํ†ต์„ํ†ต์ œํ•˜๊ณ , ์•ผ์‹œ์žฅ์ด ์—ด๋ฆฝ๋‹ˆ๋‹ค. ๊ตฌ๊ฒฝ๊ฑฐ๋ฆฌ๊ฐ€ ๋งŽ์Šต๋‹ˆ๋‹ค. Family Holiday Hotel ์€ ๋น„๊ต์  ์ €๋ ดํ•˜๊ณ  ์ข‹์Šต๋‹ˆ๋‹ค. 1๋…„์ค‘์—์„œ 1์›”๋‹ฌ๋งŒ ์ถ”์šด๊ฒƒ์„ ๊ฐ์•ˆํ•˜์‹œ๋ฉด ๋‚˜๋จธ์ง€ 11๊ฐœ์›”์€ ์ด์šฉํ•˜๊ธฐ ์•„์ฃผ ์ข‹์Šต๋‹ˆ๋‹ค. ๊ทธ๋ฆฌ๊ณ , ์—˜๋ฆฌ๋ฒ ์ดํ„ฐ์žˆ์Šต๋‹ˆ๋‹ค. ์ €ํฌ ๊ฐ€์กฑ๋“ค์€ ์•„์ฃผ ์ž˜ ์ด์šฉํ•˜๊ณ , ํŽธํžˆ ์‰ฌ์—ˆ๋‹ค๊ฐ€ ๊ฐ‘๋‹ˆ๋‹ค. ๋‹ค์Œ์—๋„ ๋‹น์—ฐํžˆ ์ด์šฉํ•  ๊ฒƒ ์ž…๋‹ˆ๋‹ค.
Stayed 3 nights in Jan 2020
Verified

2/10 Terrible

Michael A

Disliked: Property conditions & facilities, room comfort

Not a FAMILY Hotel

This is definitely NOT a FAMILY Hotel. It is old and the room has no space for luggage. The bathroom is small and WET and basically a toilet and hand basin with a shower head in between the two. The elevator is too small for an infant stroller (Infant Stroller not a Baby Pram) and one person. Our room was on a mezzanine level accessed by stairs between two elevator levels. The Asian breakfast is by coupon, three doors away in a cafรฉ. (Not even breakfast cereal). I booked and pre-paid for four nights but forfeited the last three not by moving into a regular international hotel half a block away. The receptionist was very obliging in trying to make up for the lack of facilities.
Stayed 4 nights in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is fantastic. Very clean and spacious rooms, very helpful service
Stayed 3 nights in Dec 2019
Verified

8/10 Good

Sin Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strategic hotel location, food restaurants located around. A nice place for vacation stay.
Stayed 2 nights in Dec 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No room available when we arrived even though we booked 2 months in advance they had no record of it on their system!! They moved us to their sister hotel for a night then back to them following day (up 4 flights of stairs in 40 degree heat with a 3 year old. I donโ€™t expect this when we reserved and payed for a room). My wife had a cold/flu one evening and when she rang downstairs and spoke in Vietnamese to the receptionist they said they would go and get right away, when we rang back 30 mins later they claimed to know nothing about the request!
Stayed 6 nights in Aug 2019
Verified

8/10 Good

stรฉphane

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent emplacement pour visite de la vielle ville .
Stayed 2 nights in Apr 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Staff was excellent, extremely accommodating and helpful.
Stayed 3 nights in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ํŒจ๋ฐ€๋ฆฌ ํ™€๋ฆฌ๋ฐ์ด ํ˜ธํ…” ์ด์šฉํ›„๊ธฐ

์ˆ™์†Œ ์œ„์น˜๋Š” ๊ต‰์žฅํžˆ ์ข‹์Šต๋‹ˆ๋‹ค~ ํ˜ธ์•ˆ๋ผ์—  ์œ„์ชฝ ๊ด‘์žฅ? ์•ผ์‹œ์žฅ ์ž…๊ตฌ๋ž‘ ๋„๋ณด 1๋ถ„ ๊ฑฐ๋ฆฌ์—ฌ์„œ ์œ„์น˜๊ฐ€ ์•„์ฃผ ์ข‹์•„์š”~~ ์˜†์— ํŽธ์˜์ ๋„ ์žˆ๊ตฌ์š”! ์ƒˆ๋ฒฝ ์ฒดํฌ์ธ ๊ฐ€๋Šฅํ•˜๊ตฌ์š”(์ง์›๋ถ„์ด ๋กœ๋น„ ์†ŒํŒŒ์—์„œ ์ฃผ๋ฌด์‹œ๊ณ  ๊ณ„์‹œ๋”๊ตฐ์š”) ์นœ์ ˆํ•ฉ๋‹ˆ๋‹ค~~ ์ œ ๊ธฐ์ค€์—” ๋ฐฉ ํฌ๊ธฐ๋Š” ๊ทธ๋ฆฌ ๋„“์ง€๋„, ์ข์ง€๋„ ์•Š์€ ์ ๋‹นํ•œ ํฌ๊ธฐ์˜€๊ตฌ์š”~ ์ฒญ๊ฒฐ๋„๋Š” ๊ดœ์ฐฎ์•˜์–ด์š”! ๊ทผ์ฒ˜ ๋น„์Šทํ•œ ๊ฐ€๊ฒฉ๋Œ€์˜ ํ˜ธํ…”๋“ค ํ›„๊ธฐ๋ฅผ ๋ดค์„๋•Œ, ๊ฐœ๋ฏธ๊ฐ€ ๋‚˜์˜จ๋‹ค,๋ฒŒ๋ ˆ๊ฐ€ ๋‚˜์˜จ๋‹ค ๋“ฑ๋“ฑ์„ ๋ดค์—ˆ๋Š”๋ฐ ์—ฌ๊ธด ์•ˆ๊ทธ๋ž˜์„œ ์ข‹์•˜์–ด์š” ์‹œ์„ค์€ ๋‚ก์•˜๋Š”๋ฐ, ๋‚˜๋ฆ„ ๊นจ๋—ํ•˜๋”๋ผ๊ตฌ์š” (๋ณด์‹ฌ ์•„์‹ค๊ฑฐ์—์š”~๋‚ก์•˜๋Š”๋ฐ ๊นจ๋—ํ•˜๋‹ค๋Š” ๊ฒƒ์„์š”) ๋˜ ์ข‹์•˜๋˜ ์ ์€ ์ƒค์›Œ๊ธฐ ์ˆ˜์••์ด ๊ฐ•ํ•ด์„œ ์ข‹์•˜์–ด์š”~ ๋Œ€์‹  ์ฐฝ๋ฌธ์ด ์—†์–ด์„œ ๋ฐ–์˜ ์ƒํ™ฉ์ด ์–ด๋–ค์ง€ ๋ชฐ๋ผ์„œ ๊ทธ๊ฒŒ ์กฐ๊ธˆ ๋ถˆํŽธํ–ˆ๋„ค์š”~~ ๊ทธ๋Ÿฌ๋‚˜ ์ข‹์•˜๋˜ ์ ์€ ๊ทธ๋ž˜์„œ์ธ์ง€ ์†Œ์Œ์ด ์—†์—ˆ์–ด์š”! ์˜คํ† ๋ฐ”์ด ์†Œ๋ฆฌ, ๋‹ญ ์šธ์Œ์†Œ๋ฆฌ ๊ฐ™์€๊ฑด ์•ˆ๋“ค๋ ธ์–ด์š”~~ ๋งŒ์•ฝ ๋‹ค์‹œ ํ•˜๋…ธ์ด์— ์˜จ๋‹ค๋ฉด, ๋‹ค์Œ์—๋„ ๋˜ ์ด์šฉํ•  ๊ฒƒ ๊ฐ™์•„์š”!
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Holiday Hotel Hanoi

Stayed here with family. Location is great and staff is super helpful and friendly.
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Holiday Hotel

Visiting the old quarter of Hanoi this hotel is in the perfect location. Staff is super friendly and helpful. Would stay here again.
Stayed 5 nights in Dec 2018
Verified

10/10 Excellent

Dongju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

์ง์›์ด ์นœ์ ˆํ•œ ํ˜ธํ…”

์ง์›์ด ๋ฌด์ฒ™ ์นœ์ ˆํ•˜๊ณ  ์˜์–ด๊ฐ€ ์œ ์ฐฝํ•จ ํ˜ธ์•ˆ๋ผ์—  ํ˜ธ์ˆ˜์—์„œ ๊ฐ€๊นŒ์›Œ ์ด๋™์ด ํŽธ๋ฆฌํ•จ ์•„์นจ ์กฐ์‹์ด ๋Œ€์ฒด๋กœ ๋ง›๋‚œ ํŽธ
Stayed 3 nights in Nov 2018
Verified

8/10 Good

Drew

Liked: Staff & service
Great little hotel close to lake and city attractions. Staff were very friendly and helpful. Room conditions was fine and always clean. Negative is that breakfast is served in a separate building and the service is non existent. As is the food if you arrive a little late. a separate
Stayed 4 nights in Oct 2018
Verified

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
There is no non-smoking room . The bathroom is dirty
Stayed 1 night in Sep 2018
Verified

8/10 Good

Chun Yi

Good hotel

Good location Good service
Stayed 1 night in Sep 2018
Verified

8/10 Good

Chun Yi

Good hotel

Good location Friendly crews
Stayed 1 night in Sep 2018
Verified

8/10 Good

werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Leuk hotel in centrum dicht bij meer

Mooie ruime kamer dicht bij het meer. Balkon Welkomdrankje In centrum Ontbijt op 100 meter
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service!

I canโ€™t remember the last time I stayed at a hotel with such helpful and attentive staff. From the word go, when making our booking, they were very prompt and responsive to my enquiries. The hotel was clean and very centrally located. I definitely recommend it.
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

Verified traveler

๊นจ๋—ํ•ด์„œ ์ข‹์•„์š”

์นœ์ ˆํ•œ ์ง์›, ๊นจ๋—ํ•œ ๋ฃธ ์ƒํƒœ, ํ˜ธํ…”์œ„์น˜, ๊ฐ€๊ฒฉ๋Œ€๋น„ ํ›Œ๋ฅญํ•œ ์กฐ๊ฑด ๋‹ค์‹œ ๋ฐฉ๋ฌธํ•˜๊ณ  ์‹ถ์€ ํ˜ธํ…”..
Stayed 1 night in Aug 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
์„œ๋น„์Šค๊ฐ€ ์ข‹๊ณ  ์œ„์น˜๋„ ์ข‹์•˜์œผ๋‚˜ ๋ณต๋„๊ฐ€ ๋„ˆ๋ฌด ์ข์•˜์–ด์š”.
Stayed 1 night in Jul 2018
Verified

8/10 Good

Khan

Near to town and good hotel

my stay at the hotel was good and happy /Recommended
Stayed 1 night in Jul 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at room 202 , spacious room, nice balcony, excellent breakfast, safe area. Recommended for budget family.
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay

- Perfect location - Friendly & helpful staffs - Comfort & clean room - Tasty breakfast
Stayed 2 nights in Jun 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ํ˜ธ์•ˆ๋ผ์— ๊ณผ ๊ฐ€๊นŒ์šด ๊ทธ๋Ÿฌ๋‚˜ ์กฐ์šฉํ•œ ์œ„์น˜

๊ฐ€๊ฒฉ๋Œ€๋น„ ์•„์ฃผ ํฐ ๋งŒ์กฑ๋„๋ฅผ ๊ฐ€์ง„๋‹ค. ๋ฆฌ์…‰์…˜์ง์›์˜ ์œ ์ฐฝํ•œ ์˜์–ด์™€ ์นœ์ ˆํ•œ ์„œ๋น„์Šค. ๊น”๋”ํ•œ ๋ฐฉ. ์กฐ์‹๋„ ๋ท”ํŽ˜์‹์œผ๋กœ ๊ดœ์ฐฎ์€ ํŽธ. ๋‹ค๋งŒ ์—์–ด์ปจ์ด ๋ฐฉ ์•ˆ์˜ ์˜จ๋„๋ฅผ ๋‚ด๋ฆด ๋•Œ ๊นŒ์ง€ ์‹œ๊ฐ„์ด ๊ฑธ๋ฆฐ๋‹ค.
Stayed 2 nights in Jun 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hรดtel idรฉalement situรฉ !

Hรดtel parfaitement situรฉ dans le cล“ur animรฉ de la ville. Chambre familiale spacieuse, propre avec des bouteilles dโ€™eau offertes. Wifi, climatisation, frigo. Recommandรฉ
Stayed 1 night in Jun 2018
Verified

2/10 Terrible

Verified traveler

Stayed 4 nights in Nov 2019