In the heart of Hanoi, Family Holiday Hotel offers a warm welcome with daily manager's reception and free breakfast buffet. Unwind on the serene terrace, indulge in coffee at the cafe or lose yourself in a good book from the library.
Reviews
8.08.0 out of 10
Very good
Popular amenities
Breakfast included
Parking included
Free WiFi
Restaurant
Air conditioning
Business services
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This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for VND 235000 per night
Property payment types
Important information
Optional extras
Airport shuttle fee: VND 365000 per vehicle (one-way)
A kitchen/kitchenette is available for an additional fee
Rollaway bed fee: VND 235000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Frequently asked questions
Is Family Holiday Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Family Holiday Hotel?
Check-in begins at noon. Late check-in is available during limited hours.
What time is check-out at Family Holiday Hotel?
Check-out is at noon.
Does Family Holiday Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of VND 365000 per vehicle applies.
Where is Family Holiday Hotel located?
Located in Old Quarter, this hotel is within a 5-minute walk of Hoan Kiem Lake Weekend Walking Street, Hoan Kiem Lake, and Hanoi Old Town Night Market. Hang Gai Street and Dong Kinh Nghia Thuc Square are just steps away. Hanoi Long Bien Station is 16 minutes by foot and Hanoi Railway Station is 20 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This is definitely NOT a FAMILY Hotel. It is old and the room has no space for luggage. The bathroom is small and WET and basically a toilet and hand basin with a shower head in between the two. The elevator is too small for an infant stroller (Infant Stroller not a Baby Pram) and one person. Our room was on a mezzanine level accessed by stairs between two elevator levels. The Asian breakfast is by coupon, three doors away in a cafรฉ. (Not even breakfast cereal). I booked and pre-paid for four nights but forfeited the last three not by moving into a regular international hotel half a block away. The receptionist was very obliging in trying to make up for the lack of facilities.
No room available when we arrived even though we booked 2 months in advance they had no record of it on their system!! They moved us to their sister hotel for a night then back to them following day (up 4 flights of stairs in 40 degree heat with a 3 year old. I donโt expect this when we reserved and payed for a room). My wife had a cold/flu one evening and when she rang downstairs and spoke in Vietnamese to the receptionist they said they would go and get right away, when we rang back 30 mins later they claimed to know nothing about the request!
Great little hotel close to lake and city attractions.
Staff were very friendly and helpful.
Room conditions was fine and always clean.
Negative is that breakfast is served in a separate building and the service is non existent. As is the food if you arrive a little late.
a separate
I canโt remember the last time I stayed at a hotel with such helpful and attentive staff. From the word go, when making our booking, they were very prompt and responsive to my enquiries.
The hotel was clean and very centrally located.
I definitely recommend it.
Hรดtel parfaitement situรฉ dans le cลur animรฉ de la ville.
Chambre familiale spacieuse, propre avec des bouteilles dโeau offertes.
Wifi, climatisation, frigo.
Recommandรฉ