Pullman Hanoi Hotel

Choose dates to view prices

Luxury
4.5 star property
8.2

Very good

Luxury family-friendly hotel near Temple of Literature

Located close to Hanoi Centre Shopping Mall and Ho Chi Minh Mausoleum, Pullman Hanoi Hotel provides an attached winery, a terrace, and designer stores on site. Indulge in reflexology, a body treatment, and a massage at Fit and Spa Lounge, the onsite spa. The on-site international cuisine buffet restaurant, La Cheminee, offers breakfast, lunch, dinner, and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a playground.

The current price is ₩146,698
₩166,356 total
includes taxes & fees
Oct 17 - Oct 18

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Room, 1 King Bed, City View

A hotel room with a bed, a sofa, a desk with a TV, a chair, a lamp, and a window with curtains.

Deluxe Room, 1 King Bed, City View

7.6 out of 10
Good
(5 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Twin Beds, City View

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Deluxe Room, 2 Twin Beds, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Club Lounge Access, City View (Executive)

A hotel room with a large bed, a sofa, a small table, a chair, a desk, and a window with curtains.

Deluxe Room, 1 King Bed, Club Lounge Access, City View (Executive)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Twin Room, 2 Twin Beds, Club Lounge Access, Executive Level (Executive)

A hotel room with two beds, a desk with a laptop, a chair, a lamp, and a large window with curtains.

Deluxe Twin Room, 2 Twin Beds, Club Lounge Access, Executive Level (Executive)

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Superior Room, 1 King Bed, City View

A modern bathroom with a glass-enclosed shower, a toilet, and a small shelf with a flower arrangement.

Superior Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 2 Twin Beds, City View

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Superior Room, 2 Twin Beds, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Suite, 1 King Bed with Sofa bed, Club Lounge Access

A modern hotel room with a dark carpet, a sofa, a desk with a laptop, a coffee maker, and a lamp.

Executive Suite, 1 King Bed with Sofa bed, Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free wired internet

Deluxe Room, 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Twin Beds, City View

A modern hotel room with a large bed, a separate bathroom with a bathtub, a round mirror, and a city view through the window.

Deluxe Room, 2 Twin Beds, City View

  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Superior Room, 1 King Bed, City View (Premium)

A modern hotel room with a large bed, a round mirror, a vanity with toiletries, and a view of the city through large windows.

Superior Room, 1 King Bed, City View (Premium)

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 2 Twin Beds, City View (Premium)

A modern hotel room with a large bed, a separate bathroom with a bathtub, a round mirror, and a city view through the window.

Superior Room, 2 Twin Beds, City View (Premium)

  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Suite, 1 King Bed, Club Lounge Access

A modern hotel room with a large bed, a bedside table, a chair, a window with a view, and a flat-screen TV.

Executive Suite, 1 King Bed, Club Lounge Access

  • Sleeps 3
  • 1 King Bed
  • Free wired internet
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About the neighborhood

Located in O Cho Dua, a neighborhood in Hanoi, Pullman Hanoi Hotel is near a metro station. Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights, and travelers looking to shop may want to visit Hanoi Centre Shopping Mall and Hanoi Old Town Night Market. Temple of Literature and Train Street are two other places to visit that come recommended. Visit our Hanoi travel guide
Map
40 Cat Linh Street, Dong Da District, (Entrance 61 Giang Vo Street), Hanoi, 10000

What's nearby

  • A historical building with an arched entrance, surrounded by well-maintained greenery and statues.
    Temple of Literature
    10 min walk - 0.9 km
  • A large building with columns, surrounded by well-maintained gardens and trees.
    Ho Chi Minh Mausoleum
    15 min walk - 1.3 km
  • A narrow street with old buildings, clothes hanging on a line, and a railway track.
    Train Street
    18 min walk - 1.6 km
  • A pagoda, lotus ponds, palm trees, and a calm body of water.
    West Lake
    7 min drive - 2.6 km
  • Hanoi Stadium
    5 min walk - 0.5 km

Getting around

  • Cát Linh Station
    4 min walk
  • Hanoi Railway Station
    8 min drive
  • Noi Bai Intl. Airport (HAN)
    36 min drive

Restaurants

  • Chatramue Brand
    5 min walk
  • Long Wang
    7 min walk
  • Highlands Coffee 40 Cát Linh
    2 min walk
  • Executive Lounge Pullman Hotel
    2 min walk
  • Jollibee
    7 min walk

About this property

Pullman Hanoi Hotel

  • Luxury family-friendly hotel near Temple of Literature
  • Located close to Hanoi Centre Shopping Mall and Ho Chi Minh Mausoleum, Pullman Hanoi Hotel provides an attached winery, a terrace, and designer stores on site. Indulge in reflexology, a body treatment, and a massage at Fit and Spa Lounge, the onsite spa. The on-site international cuisine buffet restaurant, La Cheminee, offers breakfast, lunch, dinner, and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a playground.
  • Other perks at this hotel include:
    • An outdoor pool along with sun loungers and pool umbrellas
    • Free self parking
    • Limo/town car service, buffet breakfast (surcharge), and express check-out
    • Babysitting (surcharge), 4 outdoor pickleball courts, and concierge services
  • Room features
  • All 240 rooms boast comforts such as 24-hour room service and fireplaces, as well as perks like premium bedding and pillow menus.
  • More conveniences in all rooms include:
    • Highchairs and free infant beds
    • Hypo-allergenic bedding, Egyptian cotton sheets, and Select Comfort beds
    • Free toiletries and hair dryers
    • 32-inch TVs with premium channels
    • Wardrobes/closets, separate sitting areas, and recycling

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9.0 out of 10, Wonderful, 122 reviews
The price is ₩148,242
₩168,106 total
includes taxes & fees
Oct 17 - Oct 18
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free secured, uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 21 for adults and USD 10.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • La Cheminee
  • Mint Bar

Things to do

  • 24-hour gym
  • 4 outdoor pickleball courts
  • Designer stores
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Winery

Family friendly

  • Babysitting (surcharge)
  • High chair
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business center
  • Computer station
  • Conference center (6,243 square feet of space)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with satellite premium channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fireplace
  • Free daily newspapers
  • Iron/ironing board on request
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 1:00 PM and 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Executive Lounge for reservation on Executive floor]
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21 for adults and USD 10.5 for children
  • Airport shuttle fee: USD 60 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 1:00 PM and 6:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Pullman Hanoi Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Pullman Hanoi Hotel?

As of Oct 13, 2026, prices found for a 1-night stay for 2 adults at Pullman Hanoi Hotel on Oct 17, 2026 start from ₩146,698, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pullman Hanoi Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Pullman Hanoi Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 1:00 PM–6:00 PM for a fee.

What time is check-out at Pullman Hanoi Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Pullman Hanoi Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 60 per vehicle applies.

Where is Pullman Hanoi Hotel located?

This family-friendly Hanoi hotel is located in the historical district, within a 15-minute walk of Hanoi Centre Shopping Mall and Temple of Literature. Ho Chi Minh Mausoleum and Train Street are also within 1 mi (2 km). Cát Linh Station is only a 4-minute walk and La Thành Station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pullman Hanoi Hotel Reviews

8.2

Very Good

8.4

Cleanliness

7.2

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 176 out of 475 reviews
Rating 8 - Good. 199 out of 475 reviews
Rating 6 - Okay. 61 out of 475 reviews
Rating 4 - Poor. 27 out of 475 reviews
Rating 2 - Terrible. 12 out of 475 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Good room and good hotel facilities
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Excellent hotel at good location. Fantastic breakfast with a mix of Asian and western food. Stayed here multiple times and it’s great to stay here. Only glitch this time I felt was that towels have become old and they need to get fresh ones.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Nice facilities and courteous staff, which was very helpful.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff is kind, helpful and familiar.
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a good value for that we paid. Even though it’s not in the Old Quarter which is where most action is and where most tours offer pick up and drop off, it is not far from this area. Breakfast was great and a variety of cuisines, the gym was big and open 24/7, and all the staff we interacted with were very professional and helpful.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility has a great gym, although warm it served its purpose. The facility also has a pickle ball court!!
Stayed 7 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Very helpful staff. Great breakfast selection. Good value hotel. Rooms could use a little upgrading but it has the essentials in place. Swimming pool decking needs fixing. Overall we had a nice. comfortable and enjoyable stay there.
Stayed 5 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I was truly touched by how kind and helpful your s

I am from South Korean and have stayed at various hotels around the world, including in Vietnam, Japan, the United States, Germany, Myanmar, and many others. To be honest, I found the facilities at Pullman Hotel to be fairly standard. However, I was deeply impressed by the exceptional kindness and professionalism of your staff member, VI KIEU TRANG. Thanks to her outstanding service, I plan to stay at Pullman Hotel again on my next visit to Hanoi.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Had just 1 night at the pullman this was my 2nd stay here. Note to travellers, get the reception to get your taxi to the airport it will save you a much money as the Hanoi taxis rip foreigners off.
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel a short taxi ride from the major attractions. Technically, it would be 10-15 walk, too, but sidewalks in the area are filled with parked scooters, plus traffic does not stop for pedestrians on the crosswalk, so walking is challenging. We got to enjoy the pool for one day, but it was closed for renovations on Christmas Day. Maybe check if it open If pool is important for you. Excellent buffet breakfast. Would stay again when they fix the pool.
Stayed 5 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast and nice staff
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stop over
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room with superior breakfast composed of a wide choice of items.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great staff, breakfast buffet, fitness center and common areas. The rooms are a bit tired; but comfortable. Overall highly recommend this property
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

A pleasant place to spend a couple days
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed twice at this hotel in same month, each time we had an excellent experience and will return next time we visit Hanoi
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff is kind
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice luxurious hotel. Staffs are very helpful and professional. Breakfast is more towards continental, will be good to have more local options.
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best choice!

The hotel is fantastic, best choice if you are coming to Hanoi on business puspose
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good.
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at the Pullman for a week, and it was the best experience and value in Vietnam. The staff was super friendly and helpful. The rooms were big and clean, and we had our laundry cleaned at very reasonable rates. We had a dedicated breakfast table and the servers knew our drinks. The pool was nice, the gym was huge, and the whirlpool was great. We also played tennis on the grounds. The location was close enough to walk to old quarter for us (~1 mile). Highly recommend the Pullman!
Stayed 7 nights in May 2023