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"Location is ideal; easy walkable area. Staff goes out of their way to make you feel like you are a welcomed family member. They were very helpful with suggestions on places to eat and see. I also booked a tour through the hotel which was wonderful. I highly recommend the hotel."

"The pool was great and wonderful views"

"What stood out to me most was the staff—they were incredibly kind and always smiling. The location made everything accessible, and breakfast became my favorite daily routine."

"Wow. Great spot. Wonderful staff, amazing breakfast buffet and upscale spa experience for an incredible value. Rooftop bar, excellent location. I was very happy with my time here. The artwork everywhere and attention to detail is a very chic look and feel, lovely. Room was comfy, worth getting a street view to watch the busy old town. No gym but the lake was right there and closed off for running in the morning. "

"This very charming hotel is located in the heart of the old city. The accommodation was great, the staff amazing and the food couldn't be better. The infinity pool in the rooftop is beautiful as is the bar on top of everything. "

"The staff was very friendly and knowledgeable. They helped us book a van back to the airport with no problems. The room was clean and the air conditioning worked well. It’s off the main road, so quiter than the main road. I would stay here again! Very restful quiet sleep. No rowdy neighbors! Thank you"

"Yes the breakfast was fresh and the room is clean. Had a pleasant experience staying here even though it was only for a night. Would stay here longer next time!"

"Staff were very nice and very helpful The room was fine as description Breakfast was ok location fantastic I would stay here again 🇻🇳👍"

"Beautiful hotel in Hanoi!! The hotel has only been open for 7 months and of the 3 hotels we stayed in in Hanoi it was definitely the best! As soon as you walk in the staff are so welcoming and friendly and the place smells devine! The hotel manager Rose was lovely and took the time to talk to us whenever we saw her. We had a Metropole Suite room with a balcony which was fabulous! Breakfast was fantastic with lots of choice & very attentive service and all the staff came out of the hotel to wave us off which was lovely 😍"