“My stay was very disappointing. The elevator was completely out of service, forcing me to haul my heavy luggage up to Room 17 on my own. To make matters worse, upon entering the room, the toilet had clearly not been properly cleaned or flushed prior to arrival. Basic standards of hygiene and facility maintenance were missing.”
“We arrived and were welcomed by friendly and knowledgeable staff. The room was lovely, clean and a good size for the two of us. The beds were very comfortable and two types of pillows was a bonus. We enjoyed the breakfast that had a good variety and even catered for our vegetarian needs. Overall a lovely stay.”